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Journeys Counseling Center

3.5

About this business

Location details

4703 S Loop 289, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 8:00 p.m.
Wed08:00 a.m. to 8:00 p.m.
Thu08:00 a.m. to 8:00 p.m.
Fri08:00 a.m. to 8:00 p.m.
Sat08:00 a.m. to 8:00 p.m.
Sun08:00 a.m. to 3:00 p.m.
3.527 reviews
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emily coggin's profile image
emily coggin 
a month ago

Amy has been incredibly supportive in my individual therapy sessions. She has helped me work through past trauma, address trust issues, and manage my triggers. Her guidance has made a significant positive impact on my healing journey. 

Lillian Forman's profile image
Lillian Forman 
4 months ago

My therapist had moved here for family understandable she’s not the issue the staff is the issue I struggled for three months trying to get an appointment or to even be spoken to called 20 times in 3 months no response no call back no anything then finally when I got someone I expressed my feelings concerns and opinions to where the manger Andrea and Gina threatened to tell the owner to take me off as a patient when my own therapist asked them not to ask me the all mighty question of why I see my therapist first off not your... read more

Rebeca Martinez's profile image
Rebeca Martinez 
5 months ago

I should have read the reviews prior to scheduling my son here. The whole point of counseling is to be able to open up and become vulnerable and then get help with de-escalating the emotions, not to be judged and labled. The worst possible experience for his first time and he will not be back. 

Brian Milligan's profile image
Brian Milligan 
5 months ago

I was a Medicaid recipient when I started seeing my counselor. I was closer to 10 visits in before she called me saying that my Medicaid was not covering my care and thus she wasn't getting paid for my visits. The issue isn't just that she waited several visits in before making sure my Medicaid would cover the cost. She also, during the same call I received, did not tell me nor email me recommendations for another counselor/therapist. That fact coupled with not being given recommendations despite it being in my patient contr... read more

Heather McMahan's profile image
Heather McMahan 
9 months ago

DO NOT recommend this place. I never had a warm fuzzy feeling from them, more like frigid & prickly. Very impersonal and uncomfortable. Felt more like being a part of an assembly line and all you are to them is a number and paycheck. I think the focus there is more about the $$ they receive than the person they are "treating" . HORRIBLE EXPERIENCE. NEVER AGAIN. 

Frequently asked questions about Journeys Counseling Center

How is Journeys Counseling Center rated?

Journeys Counseling Center has a 3.5 star rating with 27 reviews. 

When is Journeys Counseling Center open?

Journeys Counseling Center is open now. It will close at 8:00 p.m. 

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