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Jostens

1.7

About this business

Location details

11501 Menaul Blvd NE Suite E, Albuquerque, NM, 87112, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 4:00 p.m.
Tue10:00 a.m. to 4:00 p.m.
Wed10:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.711 reviews
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Aspen Amador's profile image
Aspen Amador 
on Google
a year ago

Have had a horrible experience. Ordered announcements early to send out to family. They got delayed 4 times, super annoying also provided no shipping info to me I had to contact customer service. Now that announcements arrived we checked the first ones we packed which were the right name. Apparently they sent us the wrong ones scattered throughout as well. Now my family has announcements for someone else. Contacted customer service and they were very unhelpful and rude. Overall a terrible experience. Graduation is supposed t... read more

Jennifer Wells's profile image
Jennifer Wells 
on Google
3 years ago

Are we ever going to get our announcements that we ordered months ago? Graduation is 2 weeks away!!! HORRID customer service. Beware of your charges as well. They like to double charge. You do have options. GO ANYWHERE ELSE. THIS PLACE IS A TOTAL JOKE!!! 

Kristy Mondragon's profile image
Kristy Mondragon 
on Google
3 years ago

The customer service is horrid! They were extremely inconvenienced by my call, talked over me, repeated the same scripted response without listening to my questions. I ended up canceling the order and going else where. Avoid this company if possible. 

Martha Alvarado's profile image
Martha Alvarado 
on Google
4 years ago
Matthew Nickson's profile image
Matthew Nickson 
on Google
4 years ago

Ordered cap & gown for $50 & was charged $19 for sales tax, no receipt was told would get an email but so far squat including no explanation of breakdown 👹! 

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Frequently asked questions about Jostens

How is Jostens rated?

Jostens has a 1.7 star rating with 11 reviews. 

When is Jostens open?

Jostens is closed now. It will open on Monday at 10:00 a.m. 

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