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Jos. A. Bank
- Men's Clothing
- Spartanburg, SC
About this business
Jos. A. Bank is the leader in menswear retail for 110 years. With stores nationwide, we provide satisfaction-guaranteed quality, expert tailoring and excellent service to customers. View our selection of business suits, sportcoats and traveler dress shirts as well as big & tall apparel & tuxedo rentals.
Location details
225 W E Blackstock Rd Suite 2, Suite 2, Spartanburg, SC, 29301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:30 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I’m in a wedding where the groom rented his tuxedos from Jos a Bank. After calling in my measurements and paying for my tux over a month ago, the groom found out a week before the wedding that they “lost” several tuxedo measurements, mine was one of the ones they lost. I went and got re measured. After a month of back and forth, it turned out that they didn’t even make a tuxedo small enough to fit me. They didn’t tell me that until they lost my measurements twice, one week before the wedding. I ended up having to get a full ... read more
Business response:
this has been resolved with the customer
I returned nine shirts to their corporate return center and have only received credit for five shirts. Have been getting the runaround for months.
Business response:
This has been resolved with the customer.
Run, run away! Do not waste your time, money, or patience trying to deal with JosABank. Every store is seemingly staffed by incompetents. The quality has gone into the septic tank. The customer service is non-existent. Find a decent company to do business with. These guys lie to you repeatedly and try to steal at every chance.
January has arrived along with JosaBank clearance; ordered in SEPARATE ORDERS items that they showed in stock, and filling process started. Out of 20 items ordered, EACH and EVERY order was canceled for "out of stock'. So order all you want, and just know that you will probably rarely get a fill on the order of clearance goods post xmas/new years. Their inventory/computer system needs to be improved. It is not right for customer to spend time shopping to end up with NOTHING filled.
If you have to have a suit do not order online! I had to order 5 suits for a wedding and they made it one of the worst experiences I have ever had with a retailer. Calling the customer service number will get you nothing but a bunch of polite sounding liars. They will tell you everything is good then cancel your order without telling you. The stress you will have isn’t worth a suit that costs twice as much if they gave it to you for a penny. Jos a banks should be ashamed on how they treat their customers.
Frequently asked questions about Jos. A. Bank
How is Jos. A. Bank rated?
Jos. A. Bank has a 3.6 star rating with 36 reviews.
When is Jos. A. Bank open?
Jos. A. Bank is open now. It will close at 9:00 p.m.
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