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Jorge L Hernandez
- Surgeons
- Winter Park, FL
About this business
Dr. Jorge Hernandez, MD is a critical care medicine specialist in Winter Park, FL and has been practicing for 25 years. He graduated from Central University Of Este (Uce) / School Of Medicine in 1986 and specializes in critical care medicine, internal medicine, and more.
Location details
1400 S Orlando Ave Ste 32789, Ste 305, Winter Park, FL, 32789, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 11:30 a.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
For years I was seen Nancy Shearey ARNP wonderful professional, Hernadez Md he had seen me only once or two times a year, he was always in a rush, not explain anything to me, he just gave me follow ups with Nancy Shearey because he was always busy, but I don't complain about Nancy Shearey a wonderful professional.
I do agree that he needs to get his staff up to date about schedulling their patients however if you take the time to find out why he is behind on his patients appointments you will realize that he spends the extra time with each and every patient so that he will know EXACTLY what is wrong with each and every patient. Don't you want him to do the same for you?
Update Aug 2, 2017: You know that I am the full caregiver of your patient. You as the Dr have not spoken with me about the truth of what your staff is doing and lying to you about. Without speaking with the patient nor her caregive, you came to an unfounded & invalid conclusion. No physical threats were made to anyone. Yet I promised to file a formal complaint & Done. I am fully aware of your policies in which your staff operated outside of. I'm am an intelligent Army Vet not a thug. Respect it.
I have been going to Dr Hernandez for years he has always been professional and very caring. They have had a change in some of their staff but I have never had problem with any of them.
Not likely at all because of the unprofessional staff...
Business response:
We're sorry to hear you had a poor experience. Our patients always have an opportunity to speak with an office manager about any questions or if you want to know anything about our policies. I can assure you Dr. Hernandez's staff has been with him for many many years and have learned from each and every patient experience and provide the best care the patient will allow.
Not likely at all because of the unprofessional staff that runs his office..
Business response:
We're sorry to hear you had a poor experience. Our patients always have an opportunity to speak with an office manager about any questions or if you want to know anything about our policies. I can assure you Dr. Hernandez's staff has been with him for many many years and have learned from each and every patient experience and provide the best care the patient will allow.
After seeing this Dr for over 12 years, I visited his office in Winter Park yesterday for a 2:45pm appt, I arrived at 2:30pm and was not greeted or asked for anything until I knocked on the window at 3pm asking if she needed anything and to make sure someone knew I was there. An hour went by and nothing had happened. After asking several times if they knew how long it may be b/c my daughter had another appt after an injury she had at 4:30pm. At 4pm, I still had NOT been seen or told how long it
Business response:
Dr. Hernandez has been practicing in Central Florida since 1994. He has tons of loyal patients like yourself. But after 12 years, you should know, although it is rare, at times he has to tend to critically ill patients at the hospital causing delays in the office. I remember this day. The staff explained this to you several times. Before you even requested to speak with an office manager, you yelled and slammed the waiting room door while others waited patiently. There's only so much we can do.
I've been going to see Dr. Hernandez for years and I've never had a bad experience. He's the only pulmonologist I trust in Orlando. Very friendly too. Just make sure you're prepared to wait a bit.
Business response:
Thanks for the kind comment! We are happy to help.
Frequently asked questions about Jorge L Hernandez
How is Jorge L Hernandez rated?
Jorge L Hernandez has a 2.5 star rating with 8 reviews.
When is Jorge L Hernandez open?
Jorge L Hernandez is closed now. It will open tomorrow at 9:00 a.m.
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