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Jonestown Bank & Trust Co. (JBT)

3.8

About this business

Location details

1001 Sharp Ave, Ephrata, PA, 17522, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
3.89 reviews
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Jason Horst's profile image
Jason Horst 
on Google
a year ago

Their great team makes this the best bank ever. 

James Caruso's profile image
James Caruso 
on Google
2 years ago

Absolutely disgusting service rendered by Ann Clark. My discussion began with her threats and harassment of repossession due to lack of insurance. After providing proof I was continually harassed about calling them…. Upon finally becoming so irritated I called I was informed they need nothing else. I’ll be refinancing my loan with another company as soon as I have time I suggest anybody with alone in this facility does the same to avoid harassment. Screenshots of the conversation will be posted soon. 

owen panick's profile image
owen panick 
on Google
3 years ago

Extremely long wait times. Even worse online banking system, super outdated system. Reset password every time I click something. Reset security question every time I click something. I just want to pay my bill.... lovely people though once you do get a hold of someone... 

N W's profile image
N W 
on Google
4 years ago

I couldn't find a nicer bank or nicer people to work with. They will go above and beyond for you and can greet you by name. They give excellent service and I am privileged to do my banking with them. 

Dana Martin's profile image
Dana Martin 
on Google
5 years ago

Excellent service - knowledgeable staff. 

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Frequently asked questions about Jonestown Bank & Trust Co. (JBT)

How is Jonestown Bank & Trust Co. (JBT) rated?

Jonestown Bank & Trust Co. (JBT) has a 3.8 star rating with 9 reviews. 

When is Jonestown Bank & Trust Co. (JBT) open?

Jonestown Bank & Trust Co. (JBT) is closed now. It will open at 8:00 a.m. 

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