Jones Moving & Storage

Kelsey V. 

on Citysearch

12 years ago

THEY STOLE! Mysteriously items went missing over the summer. When I called to talk to someone about it they were awful. It was impossible to file an insurance claim against them because they deliver every box they have listed when you move out. What they don't account for is people opening your boxes and taking things out. Several pairs of Prada shoes and Marc Jacobs winter coats did not come back after I stored with them. They were awful on the phone when I tried to figure out what happened with no explanation for how it ha... read more

David B. 

on Citysearch

12 years ago

I had the misfortune of hiring this group of thieves and I regret having done so. Here is a list of things that they stole. Six collectible knives, various gemstones, antique coins, a world/satellite portable radio, $1,000 worth of colognes, all of my kitchen utensils, as well as other things that I'm unaware of. I think that they may have even stolen a few pairs of my unused underwear. They played with my sporting equipment damaging one of my most expensive items. They opened up every little thing that they could possibly g... read more

Miriam G. 

on Citysearch

13 years ago

These guys are great – I have used Jones Moving and Storage 3 times in the last 2 years and I have found them nothing but professional, competent and very customer service oriented. Mike and Jerry were both helpful in getting me the right guys for the job. One crew was much faster than the other, but the slower crew was very meticulous and wrapped up every piece of furniture and everything else that might get damaged. The guys are courteous, helpful if you need something extra done and I felt worthy of big tips. After my las... read more

BMA4176 

on Citysearch

13 years ago

Terrible experience – I generally don't bother posting reviews but we had such a profoundly awful experience with Jones Moving & Storage that I wanted to let others know. We had them pick up our stuff in Rhode Island and deliver our things to NY a few days later. From the beginning they were unreliable and unprofessional- after assuring us that we would be first on their schedule, they arrived very late. When we called the central office, Mike answered the phone. He was rude, abrupt and offered no apology or explanation. The... read more

Katherine Tillman 

on Citysearch

14 years ago

terrible experience with Jones – Our experience with Jones was not very good. The company stored our household items (including very expensive antiques) for three years as lived outside the US. During that time, there were many billing problems, as the office staff had a lot of turnover and was very disorganized. When we returned from our trip and requested our stored goods to be delivered to our new house in Virginia, Mike was unable to move our items despite many promises. We ultimately found our own independent moving com... read more