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Johnson Water Conditioning

4.8

About this business

Location details

1830 Wallace Ave Unit 222, Unit 220, Saint Charles, IL, 60174, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.8292 reviews
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robert wartena's profile image
robert wartena 
on Google
4 weeks ago

Called to have my water system checked. Rich came out the very next day. He determined that my iron filter was way overdue for a replacement. He then went over my options and we decided on a whole new filter system. Patrick W came out the next day and did a phonemal job of removing the old system and installing the new. He was really organized and made sure there was no mess left behind. I am more than satisfied with the service I was provided by everyone. Thank you. 

Phillippe Covington's profile image
Phillippe Covington 
on Google
4 weeks ago

I had a fantastic experience with Johnson Water Conditioning. They resolved my issue efficiently and saved me money compared to other quotes I received. Patrick, the technician on site, was excellent—friendly, knowledgeable, and took the time to answer all my questions. I highly recommend their services! 

Leah M.'s profile image
Leah M. 
on Google
a month ago

Very disappointed in their customer service and presentation of services. Was misled upon purchase regarding coverage/warranty- guess that's on me for not double checking fine print. Requested twice to be educated upon installation how it works and was dismissed both times- didn't worry too much about it since I thought we were under warranty as long as we owned it/lived at the same address and could just call, which is not the case--- so how can you not even demonstrate and educate how your product should be maintained!? Ou... read more

Gurditta Garg's profile image
Gurditta Garg 
on Google
2 months ago

DO NOT BUY FROM THIS COMPANY This is an update to what you responded to my last review Thank you for your response — I’d like to address your claims clearly: Yes, I contacted your team multiple times because the system showed no salt usage for months and the water had a salty taste, even after your technician adjusted settings during what your records referred to as an “experiment.” I was told I had a 1-year warranty, yet I was charged $120 for a visit where no part was replaced and no clear issue was addressed — just a te... read more

Kyle C's profile image
Kyle C 
on Google
2 months ago

I’ve been a customer of Johnson Water Conditioning for 10 years now. My iron filter recently had a minor leak and they were able to get a couple techs out within a couple days. Jason and Patrick arrived right on time and were able to quickly identify and fix the issue. They were both very friendly and considerate while performing the work. Including the recent service, ever interaction I’ve had with the company has been pleasant. Going back 10 years, before having my iron filter and water softener installed, the water was no... read more

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Frequently asked questions about Johnson Water Conditioning

How is Johnson Water Conditioning rated?

Johnson Water Conditioning has a 4.8 star rating with 292 reviews. 

When is Johnson Water Conditioning open?

Johnson Water Conditioning is open now. It will close at 9:00 p.m.  

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