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Johnson Controls Security Solutions
- Home Services
- Kent, WA
About this business
Location details
19625 62nd Ave S, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
DO NOT USE THIS COMPANY!!! Sent an email upon receiving a bill from my deceased mother’s estate and they are stating protocol. She died and we did know which company to contact. They state we will have a final bill even though we can’t use their services. Piss poor policy if you ask me. I know who I’m not using and suggest if you have a senior citizen who needs a system, DO NOT USE!!!
Called for service it took two weeks to get someone out to our building. Cutomer service is horrible. They did not fix the problem and charged me over $800.00. I am switching companies.
Literally the WORST security service ever!! Horrible customer service! We were told our system needed a cell service upgrade to continue working, I authorized the upgrade multiple times because they kept sending letters about it, each time they said no one had authorized it, (I'll spare you the details about the rude emails from one woman I dealt with), finally someone said they'd get us on the schedule... I realized weeks later no one had come to do the upgrade! So I contacted them again and they told me again that no one h... read more
By far the worst company I have ever had the displeasure of singing up with. I honestly don't want to waste any more time going into the details as they have already been responsible for wasting so much of my time I don't even have any left to properly bash them.
Charged over 500 dollars for a repair that took less than an hour. They later tell me after they bill 3 hours automatically for all repairs. Don't do this service as they are shady. I switched to Simply Safe after this experience and I am paying less than half the cost and much happier with customer service.
Frequently asked questions about Johnson Controls Security Solutions
How is Johnson Controls Security Solutions rated?
Johnson Controls Security Solutions has a 2.4 star rating with 11 reviews.
When is Johnson Controls Security Solutions open?
Johnson Controls Security Solutions is closed now. It will open at 8:00 a.m.
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