John's Glass Services, LLC

Jim 

on Dex Knows

7 years ago

Fantastic service Very quick, professional service when I needed a window repair right away following a break in. Excellent result. 

Dissatisfied customer 

on Dex Knows

11 years ago

Bad Customer Service The worst customer service I have ever encountered. First I talked to a lady to get a window replaced. We set a date....they never showed up nor did they bother to call. A week later I gave them a call back and spoke with a man and he assured that it wouldn't happen again. He set a time frame from Monday or Tuesday that they would come to my house but guess what they didn't show up nor did they call. Shows how much they really care about their customers. Two thumbs down! 

DB 

on Dex Knows

12 years ago

Pricing fluxuations Very disturbed by the constant higher charges than prices quoted. have used this company for the past year on an apartment complex. invoices received are always 10.00 higher than quoted and when we call them, they send out new invoice with correct pricing but each time we use them, the pattern is repeated. Also, each time we call, it's like they don't know us. Whats your name, the address, phone number, name of the complex... How about using a customer data base so you remember who we are. Might also help... read more

Asoklen samo 

on Dex Knows

13 years ago

Windowinstallation Words cannot express how happy we are with our new master bedroom. The room is so beautiful that I never want to leave. Cory, all your fabric choices were perfect, from the windows treatments to the custom bedding. My husband and I can’t thank you and Gary enough for your professionalism. From the moment we contacted shafran construction Company and got Tricia (your assistant) on the phone we knew it was going to be a great experience just from her friendliness. We will refer you to all of our friends.Unde... read more