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John Mullen & Co Inc
- Insurance
- Hartford, HI
About this business
Our company values are the foundation that makes John Mullen & Company employees Honest Caring People Delivering Excellent Service: Honesty and Integrity (Kupono) - Treating the insured and claimants ethically, fairly and with compassion. Communicating their rights and expectations about the claims process. Customer Service (Po'okela) - Understanding the needs of the client and striving to exceed their expectations. Pride and Empowerment (Ha'aheo) - Having confidence in our employees to service our clients. Dedication and Co... read more
Location details
677 Ala Moana Blvd #910, Ste 910, Hartford, HI, 96813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was insured here years ago in Honolulu. I’m leaving this review now because I recently found out that the small accident I had in a parking lot (it’s no fault state) which I had a possible witness for, was paid out by Mullen without informing me. When I told them I had a witness and the other car was parked illegally, I never heard back from Mullen and assumed the other driver paid for their own repairs. There was no real damage to my car. It was 4yrs later when getting an insurance quote that I would be charged $100 more ... read more
Spoke to a Mr Bryan Johnson claims adjuster, he was very nice at 1st, finally got my 1st check then Mr Bryan Johnson said that I have a secondary settlement check coming but 2 weeks after that I called to check with him about that secondary check got no response left many messages even after the 7th call and I'm still waiting for a response should I speak to a supervisor or should I go to the office I'm still trying to keep the faith with this company
Avoid this company! They overload their case workers who cannot handle their load or just don't know how to do their job, you get forgot about for months as I did. I was originally told I would be out for 1 1/2 years. My original injury was 10/2020, it is now 10/2024 and I am unfortunately still dealing with them. Multiple requests from the Drs went unfilled. Trying to get a hold of the agent with your case is completely impossible. My main case worker was Agatha Badua, her supervisor is not much better Andrea Danielson. Goo... read more
Eric Bolosan ate my son
I had a horrible experience trying to make an insurance claim with John Mullen & Company. I wish I could give zero or negative stars. I’ve never come across a more worthless insurance company. They don’t answer the phone, they take a week to answer messages and they do everything they can to skirt responsibility when it’s time to pay a claim. Looking at the other reviews here it’s a wonder that they are able to stay in business.
Frequently asked questions about John Mullen & Co Inc
How is John Mullen & Co Inc rated?
John Mullen & Co Inc has a 2.1 star rating with 24 reviews.
When is John Mullen & Co Inc open?
John Mullen & Co Inc is closed now. It will open at 9:00 a.m.
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