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John L Smith Used Cars
- Used Car Dealers
- West Chester, PA
About this business
Welcome to John L Smith Used Cars - Serving West Chester, PA Thank you AGAIN for voting John L Smith Inc the #1 Pre-Owned Car Dealer in Chester County. We are the largest used car and truck dealer in West Chester, Pa, our sales staff would be pleased to show you our inventory of vehicles priced from $5,000 to $20,000. Every vehicle is state-inspected and guaranteed. At John L. Smith, Inc., we take great pride in the vehicles we sell and the quality of customer service given before and after purchasing your automobile. John L... read more
Location details
550 Hannum Avenue, West Chester, PA, 19380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I’m extremely shocked at how unprofessional this business is. They have a vehicle listed online with only one picture, I called and requested a couple more photos before making the drive to look at the truck, they told me that they were unable to do so, I asked why and the worker stated they didn’t need me to tell them how to run their business and rudely hung up the phone on me. Wouldn’t recommend them to anyone strictly based on how horrible their customer service is.
Business response:
Jordan We are sorry that we were not able to take pictures when you called. The reason we could not furnish pictures was because it was dark when you called at 5:15 PM. After you called, I called you and sent you a text message stating we would take pictures in the morning. In the morning, I sent you pictures, and you responded thank you, but I will pass on the 2007 Dodge Truck. We are sorry that you were upset when you contacted us. I do believe that by reaching out to you that I have demonstrated that every customer matter... read more
Excellent service department!
RecommendedExcellent service department!
Frequently asked questions about John L Smith Used Cars
How is John L Smith Used Cars rated?
John L Smith Used Cars has a 4.6 star rating with 456 reviews.
When is John L Smith Used Cars open?
John L Smith Used Cars is closed now. It will open tomorrow at 8:00 a.m.
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