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John J Walsh Insurance Agency
- Insurance
- Salem, MA
About this business
Location details
87 Margin St, Salem, MA, 01970, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a customer of John Walsh Insurance since I first got my drivers license at the age of 16 (about 15 years ago). Unfortunately, I have recently had to switch agencies as I no longer feel like a priority as a customer at John Walsh Insurance. It takes it takes multiple phone calls and emails to try to get a response from an agent to finally receive outreach over a month later. Due to untimely replies and lack of attention, it has cost ME unnecessary funds and stress. I have a feeling all the agents are close to reti... read more
Came in from the cold as a stranger w. a complicated situation, & they took absolute care of me & restored my faith in human nature in the process. Donna out front has an easy graciousness about her that made me feel all bad things could be righted, & then Adam Walsh in back proceeded to execute just that - while treating me as kindly as Donna had, & neither had even met me before. I was there b/c a friend who isn't easily pleased with his own insurance experiences (to say the least) has been recommending John J. Walsh with ... read more
My experience with John Walsh Insurance Agency was outstanding. Sheila was available and answered all my questions promptly and with professionalism. I highly recommend John Walsh Ins Agency.
My Family has been working with one of the reps here for over 30 years. Though I appreciate the fact that he has been there for my family, I can not count the amount of times this team has dropped the ball on me. This is the worst customer service team I've ever experienced, the ineptitude and lack of support is dumbfounding. They are essentially unwilling to assist with any challenges you may have and express zero empathy. I can't even get a response unless I email the owner directly.
I had never registered a car before, & it would seem they hadn't either. I had to have them correct the document 4 separate times, because I kept catching mistakes due to them not reading the documents correctly- at the DMV. Like my car was previously registered in NH & they put that it was in MA, things like that. & There was a time crunch which wouldn't have happened if it had been done right the first time. It says they're open till 5 but everyone leaves at 4. So finally the only person left to help me was the owner of th... read more
Frequently asked questions about John J Walsh Insurance Agency
How is John J Walsh Insurance Agency rated?
John J Walsh Insurance Agency has a 4.2 star rating with 56 reviews.
When is John J Walsh Insurance Agency open?
John J Walsh Insurance Agency is closed now. It will open at 9:00 a.m.
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