John Hughes Service Centre - Wangara

David Maartens 

on Google

2 months ago

Brought my vehicle in for a repairs under the extended warranty conditions. It took 2 days to get all the approvals, it has now taken 4 days to get the parts. I received a text 2 days ago stating the parts have arrived, I had to physically visit the center as I called 7 times in this time frame (7 day period)to get updates. I was told today that the part still has not arrived, so the text I got was a lie. I Confronted the team today only to be in a battle of words with them. Disappointed, John Hughes apparently prides themse... read more

Ashleigh Kinsella 

on Google

6 months ago

Went for the peace of mind service for our new car. Multiple issues weren’t resolved. I had a phone call the following day where I told them the issues were still occurring and they said someone would call me on the Monday to arrange bringing it back in. That was over 2 weeks ago and I’ve left 5 voicemails. No call back. Extremely frustrating. 

Shahpoor Kalantary 

on Google

6 months ago

Nice and not very busy. Good customer service and great staff. 

Quin Soe-Win 

on Google

6 months ago

Bought a used SUV. Paid asking price as they wouldn't budge. Service stuffed up an oil change before delivery and later on my trip down south it had a massive oil leak. I noticed steering alignment, braking and driveline issues in my first week of ownership. Service agreed to have a look. Say they added some grease and should all be good. No. The problems still exist. I gave the feedback and they're not taking it seriously. Still under statutory warranty but they are avoiding fixing the key issues. Beware!