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John Houston Homes

3.8

About this business

Location details

421 Century Way #100, Red Oak, TX, 75154, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.8147 reviews
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Billy Mann's profile image
Billy Mann 
on Google
a week ago

Great quality home . Only thing there 3rd party that process the warranty claim are terrible. Otherwise, 5 star . 

Elizabeth V's profile image
Elizabeth V 
on Google
a week ago

This company uses cheap materials to build their homes and use the worst warranty that you can ever imagine. Buyer beware: the warranty for the home does not transfer to the next owners!!!! I am the second owner of a home that is now 7 years old. The condenser for the AC is leaking Freon! We bought the home two years ago and it’s leaking Freon! We have been maintaining this unit every six months and changing the filters every 3 months and this AC, according to the AC tech, is no longer being manufactured and told us that we ... read more

Thebraider's profile image
Thebraider 
on Google
4 weeks ago

I have had only a few issues in 5 years. A part on my AC went out. Also a small roof leak after all the bad weather over the 5 years. Other than that. The only problem I have is with HOA GOODWIN. They don’t keep up with the notices. They will say it’s your 3rd notice when it’s only your 2nd notice. After the 3rd notice you receive a fine. 🤦‍♀️ 

Joel Sparenberg's profile image
Joel Sparenberg 
on Google
2 months ago

I bought my John Houston Home in August of 2022 "Brand New"! Within in the 1st month I started noticing nail heads popping put all over the house no big deal I thought, just the house settling, the 1st cold snap hit that fall and the heater kept blowing the breaker, I called the 1 yrs warranty and they came "fixed it" come to find out the HVAC system was wired backwards to the panel and then again to the exterior panel. Not too long after that, the garbage disposal straight fell out of the sink while doing the dishes, and on... read more

Billy Mann's profile image
Billy Mann 
on Google
3 months ago

Warranty process is terrible! I put in a claim over a month ago and I had to call for them to process it. Every time I put in a claim it’s takes forever. I have a light fixture out and I’m within one yr (9 months) in and they deferred it to month 11. They installed broken baseboards and I’ve submitted a claim within one month of closing and they deferred it. We love our home but there warranty sucks!!!! 

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Frequently asked questions about John Houston Homes

How is John Houston Homes rated?

John Houston Homes has a 3.8 star rating with 147 reviews. 

When is John Houston Homes open?

John Houston Homes is closed now. It will open on Monday at 8:00 a.m. 

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