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421 Century Way #100, Red Oak, TX, 75154, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have had only a few issues in 5 years. A part on my AC went out. Also a small roof leak after all the bad weather over the 5 years. Other than that. The only problem I have is with HOA GOODWIN. They don’t keep up with the notices. They will say it’s your 3rd notice when it’s only your 2nd notice. After the 3rd notice you receive a fine. 🤦♀️
I bought my John Houston Home in August of 2022 "Brand New"! Within in the 1st month I started noticing nail heads popping put all over the house no big deal I thought, just the house settling, the 1st cold snap hit that fall and the heater kept blowing the breaker, I called the 1 yrs warranty and they came "fixed it" come to find out the HVAC system was wired backwards to the panel and then again to the exterior panel. Not too long after that, the garbage disposal straight fell out of the sink while doing the dishes, and on... read more
Warranty process is terrible! I put in a claim over a month ago and I had to call for them to process it. Every time I put in a claim it’s takes forever. I have a light fixture out and I’m within one yr (9 months) in and they deferred it to month 11. They installed broken baseboards and I’ve submitted a claim within one month of closing and they deferred it. We love our home but there warranty sucks!!!!
BUYER BEWARE! We purchased a John Houston home in September 2021. We were excited to have a newly built home, but that excitement ended swiftly. We have ran into issue after issue. Our new AC stopped working during the summer due to poorly installed wiring, we had a cracked rafter, and now our flooring is lifting and cracking. The warranty department is a joke. Our neighbors have had issue after issue as well! I hope this helps future buyers realize what type of this company is. ZERO INTEGRITY!
I bought my John Houston Home in August of 2022 "Brand New"! Within in the 1st month I started noticing nail heads popping put all over the house no big deal I thought, just the house settling, the 1st cold snap hit that fall and the heater kept blowing the breaker, I called the 1 yrs warranty and they came "fixed it" come to find out the HVAC system was wired backwards to the panel and then again to the exterior panel. Not too long after that, the garbage disposal straight fell out of the sink while doing the dishes, and on... read more
John Houston Homes has a 3.8 star rating with 145 reviews.
John Houston Homes is closed now. It will open at 8:00 a.m.
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