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John Hancock Retirement Services

3.7

About this business

Location details

3605 Corte Castillo, Carlsbad, CA 92009, Carlsbad, CA, 92009, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.76 reviews
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Mark Graves's profile image
Mark Graves 
3 months ago

Terrible customer service, can’t even log into my own account. Gave them my social, dob, extra security questions and I got them wrong? Guess I don’t get access to my money 

Linette Sandoval's profile image
Linette Sandoval 
5 months ago

Matthew Heyer was helpful and informative. 

joseph thomas's profile image
joseph thomas 
5 months ago

John Hancock has perfected the art of taking simple tasks and turning them into multi-week stress nightmares. I genuinely don’t know how a company handling people’s retirement money can be this inefficient. Save yourself the headache. If you like things done on time, with clarity, and without finger-pointing, look somewhere — anywhere — else. 

Julio Torres's profile image
Julio Torres 
7 years ago
Melinda Helbock's profile image
Melinda Helbock 
9 years ago

Frequently asked questions about John Hancock Retirement Services

How is John Hancock Retirement Services rated?

John Hancock Retirement Services has a 3.7 star rating with 6 reviews. 

When is John Hancock Retirement Services open?

John Hancock Retirement Services is closed now. It will open at 9:00 a.m. 

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