John Fritze Jr Gold Smith

Eljay LeVeille 

on Google

a week ago

Absolutely the worst experience I've ever had with any business in the Albany County area. I brought in a piece back in May, and it took them almost two weeks just to provide a quote. Once I finally got the price and agreed to it, I was told it would be handled—this was on April 2nd. From that point on: silence. I had to call over three months later, on July 11th, just to get an update. I was told it would be another 9–12 days, along with a bunch of excuses. Now it's July 31st—three weeks later—and they haven’t even started.... read more

Laurie 

on Google

4 weeks ago

I have dealt with John for decades. Always pleased with both purchases and repairs. He has an excellent eye for design. Will be going there again when they open on Tuesday. 

T M 

on Google

8 months ago

They resized a ring and it's perfect. They polished it and it looks new. 

Tyler Provenza 

on Google

a year ago

I went here after being highly referred by multiple people, it’s unfortunate to say that I didn’t get what I had asked for. I brought my own diamond in to get set for an engagement ring, I provided photos of exactly how I would’ve liked it to look. I had asked for European style prongs (pointed ends) and was given rounded ends, I asked for a 1.5mm thick band and was given a 2.9mm thick band, it would’ve been one thing to tell me my expectations couldn’t be met but there was no communication from the time I dropped it off unt... read more