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John Eagle Acura Service Department

4.9

About this business

Location details

16015 Katy Fwy Ste 100 Houston, Houston, TX, 77094, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.9174 reviews
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James H.'s profile image
James H. 
on Google
2 days ago

Called and spoke with OMAR in the Service Department. Cannot say enough GREAT THINGS about him, his service, and his knowledge. I'm a 26-year Honda/Acura owner. To be honest, my 2020 MDX had me doubting Acura, and I've been quietly reviewing some other manufacturers for my next purchase. But today Omar was definitely an excellent representative for the Acura brand. I am scheduled to drive about an hour to get to his dealership, passing who knows how many other shops that could do the work, because finally, I feel like I've f... read more

Zahid Mehmood Dar's profile image
Zahid Mehmood Dar 
on Google
2 months ago
Anthony Lopez's profile image
Anthony Lopez 
on Google
5 months ago

I purchased a CPO vehicle from another Acura dealership. Service was due and I called into John Eagle Acura, spoke to Claudio on a recorded line, he provided me general information regarding the services on the vehicle. Acura’s CPO program, if the vehicle qualifies, provides the customer the first oil change for free, valid up to 1 year from the purchase date. Claudio confirmed you can take it to ANY Acura dealership as long as the vehicle qualifies, that you do not have to take it back to the original purchasing dealer. My ... read more

li lu's profile image
li lu 
on Google
5 months ago

I had a fantastic experience with John Eagle Acura’s parts department! The staff was incredibly knowledgeable and helpful in finding the exact parts I needed. The ordering process was smooth, and I was able to get the right parts for my vehicle without any hassle. The quality of the parts was top-notch, and I appreciated the transparency in pricing. I will definitely be returning for future parts needs and highly recommend their services! 

j s's profile image
j s 
on Google
7 months ago

Why can’t I find an honest Acura dealership??!! So I made a reservation. Got to my appointment for everything to be different! Cost was over a hundred dollars more than I was quoted for an oil change. Only to be told I could check online or find a coupon. Before the car is even taken to inspection I’m told the codes on my dashboard won’t allow me to pass and all needs to be fixed beforehand. Y’all I have new tires and wipers and these guys thought I was about to pay them! Oh also suggested I needed service I just had a month... read more

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Frequently asked questions about John Eagle Acura Service Department

How is John Eagle Acura Service Department rated?

John Eagle Acura Service Department has a 4.9 star rating with 174 reviews. 

When is John Eagle Acura Service Department open?

John Eagle Acura Service Department is open now. It will close at 7:00 p.m.  

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