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John Banks Hyundai Cambridge
- Automotive
- Cambridge, Cambridge
About this business
Welcome to John Banks Hyundai. We have stock of new and used Hyundai cars from our brand new showroom at 39 Cheddars Lane, Cambridge, CB5 8LD opposite the Cambridge Retail Park. The Hyundai aftersales centre is also at Cheddars Lane with Hyundai qualified Master Technicians working in the top quality facilities with the best diagnostic equipment to ensure your Hyundai is maintained to the highest level of manufacturer requirements. Check out our offers pages and link through to book a service or aftersales appointment online... read more
Location details
39 Cheddars Ln, Cambridge, Cambridge, CB5 8LD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
In the past I'd had a very poor experience with a warranty issue on a certain 'Bavarian' vehicle, being treated very poorly by the dealer/service agent and taking many months to resolve. When my Tucson developed some strange noises from the sunroof I feared I was in for another long and painful fight. I couldn't have been more wrong. John Banks were excellent. After an initial visit the engineer asked for more time as he could not get to the bottom of the issue. We booked the car in for a further 4 days, and I was provided w... read more
Great old school personal service. From my initial phone enquiry to ordering and collecting the car. Marian could do enough to help. Brilliant salesman, brilliant Company .
We brought our IONIQ 5 here for it's 2 year service and the team were great. They kept us updated with any changes needed to the appointment, gave us a lovely courtesy car, did a great job on the service itself and returned our car clean and sparkling. Couldn't ask for more.
We have been dealing with Marian Savin over a period of 2 months in sourcing a new leased IONIQ 5 . Excellent service by Marian who as well as being very professional is also patient . He guided us through the sometimes torturous process of linking Hyundai HQ , Hyundai Finance and the dealership . He was extremely helpful in overcoming new technology issues which we find a little difficult at times , and he carefully worked to fulfil our very specific requirements.
My car is with the John Banks for service from 6th January 2025 (almost 6 months) and the car is still not repaired. The delay in the service is unacceptable and sometimes the response from the staff is unkind as well, even after me explaining a number of times that I don't have another vehicle to use during this period and the additional cost incurred due to this, along with the inconvenience. Based on my experience with Hyundai John Banks, I wouldn't recommend anyone to undertake work or service there.
Frequently asked questions about John Banks Hyundai Cambridge
How is John Banks Hyundai Cambridge rated?
John Banks Hyundai Cambridge has a 4.6 star rating with 221 reviews.
When is John Banks Hyundai Cambridge open?
John Banks Hyundai Cambridge is open now. It will close at 6:00 p.m.
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