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Joe Machens Nissan Service Department
- Automotive
- Columbia, MO
About this business
Location details
201 Nebraska Ave, Columbia, MO, 65203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Best service department I’ve ever dealt with. They always get the job done right the first time.
I come here often. All of my service work is done at this location for the last few years. Up until now, service has been excellent. But this most recent visit has been very frustrating. I scheduled my car for a diagnostic yesterday. Usually the person informs me my car is ready and they go over everything with me. I received the normal text, but waited about 20 minutes and noone came to inform me my car was ready... so I located someone to discuss my car. They told me they could have my car done tomorrow (today). I dropped ... read more
The service department tech told me I did not have a warranty and expected me to pay over $600 that another employee had told me was covered. Even after I explained that the employee had looked it up the last time I was there, this tech did not believe me. He checked with the financing department, who also claimed I did not have a warranty. That was wrong. If that second employee had not shown up and explained to the first that he was, in effect, mistaken, I would have wasted a lot of money or gone without the service. In ad... read more
Best service department I’ve ever dealt with. They always het the job done right the first time.
Nissan contacted me to schedule a recall repair, so I made arrangements and appointment to bring my SUV in. I took it in today and waited 2 hrs. Was told they couldn't fix the recall because they did not have the part!! Why would they contact me to schedule an appointment, not have the part to do the repair, then not call me to let me know they couldn't do the repair?? My husband just had surgery and I live out of town. It was a major ordeal to get my SUV into the service center today. It is very frustrating and dissapointin... read more
Frequently asked questions about Joe Machens Nissan Service Department
How is Joe Machens Nissan Service Department rated?
Joe Machens Nissan Service Department has a 3.8 star rating with 72 reviews.
When is Joe Machens Nissan Service Department open?
Joe Machens Nissan Service Department is open now. It will close at 5:30 p.m.
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