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jmac recovery

2.6

About this business

Location details

131 Crawford St, Fitchburg, MA, 01420, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.692 reviews
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Pia Grout's profile image
Pia Grout 
2 months ago

First the drive from my home was a very enjoyable and relaxing drive. The root was not highways it was the most direct route but was more back roads and through a town, a bit of sightseeing. Upon arrival we quickly realized there is no parking except a long the side of the road. There was an employee outside who recommended we park on The right side of the road which is the side JMAC is located on. He stated there is a high chance of getting hit if parking on the left side. You enter and walk up to a little hut, they only se... read more

Merpp's profile image
a month ago

Not sure why this place has such bad reviews? My car got repossessed at 11pm & got towed to this location. I made my payments and got the release papers sent to J Mac at 9 am. I made an appointment online for 11am and they confirmed it within 10 minutes. Was able to pick my car up right at 11 am for a small fee that was very fair. I had thousands of dollars worth of tools in my car and nothing was stolen. No damage to my car. The whole process was very easy, I showed ID, signed a document and got my car back within 5 minutes... read more

Cheri Goulet's profile image
Cheri Goulet 
3 weeks ago

Things were stolen off and out of my jeep. They had my conformation so I could get it back same day as towed and I had to wait until the next day so it cost me $150 more than it should have. They sick as a company and for customer service. 

Frocurls Beauty's profile image
Frocurls Beauty 
5 months ago

These people are devil! They make it complicated for you to even make an appointment. But were quick to snatch my car when it was after hours. Then want to charge you to take your own things out of your car. I pray this company goes bankrupt for robbing others. 

Jen Solimine's profile image
Jen Solimine 
6 months ago

There are a lot of bad reviews, but I had no issues. It was easy to make an appointment online and the next morning they confirmed my appointment by text and email. Upon arriving, all the employees were in the lot moving cars around so I had to wait maybe 10 min to be helped. Their only office is a little wooden shack type deal so we did have to wait outside in the cold. Once we were helped I just had to show my ID, sign off on things, and they retrieved my car for me from the lot and I was on my way. 

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Frequently asked questions about jmac recovery

How is jmac recovery rated?

jmac recovery has a 2.6 star rating with 92 reviews. 

When is jmac recovery open?

jmac recovery is open now. It will close at 4:00 p.m.  

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