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jmac recovery

2.6

About this business

Location details

131 Crawford St, Fitchburg, MA, 01420, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.6103 reviews
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Pia Grout's profile image
Pia Grout 
11 months ago

First the drive from my home was a very enjoyable and relaxing drive. The root was not highways it was the most direct route but was more back roads and through a town, a bit of sightseeing. Upon arrival we quickly realized there is no parking except a long the side of the road. There was an employee outside who recommended we park on The right side of the road which is the side JMAC is located on. He stated there is a high chance of getting hit if parking on the left side. You enter and walk up to a little hut, they only se... read more

Mary Resende's profile image
Mary Resende 
5 months ago

People often have a negative perception of “tow truck drivers,” and that’s really unfair they’re simply doing their jobs, just like the rest of us. Their work isn’t easy, and they deserve respect for it. I want to take a moment to recognize Jason, who was extremely kind, respectful, and understanding. I’m not sure of the receptionist’s name, but she was very pleasant and informative as well. Even though my car was towed, they treated it with great care no damage at all. So, let’s be honest: if you don’t want your car to get ... read more

Sarah Nunez's profile image
Sarah Nunez 
a month ago

I need help with this company. This company has my documents due to an error. They took my friend's car, which he was still paying for, and my wallet and belongings were inside. They took all my documents, my wallet, everything, since October 6th, three months ago. They have my ID, passport, my children's documents, my marriage certificate, everything. I call them all the time, and all they say is that I need an appointment, and the assistant never pays attention to me. They ask for a BIN number, but I don't have that becaus... read more

Troy Milne's profile image
Troy Milne 
4 months ago

These people repossessed our car. They never notified us after taking our car. They never let local PD know, which is required by law within 2 hours of taking the car. Then have the audacity to rude and belligerent while answering the phone 

Merpp's profile image
Merpp 
10 months ago

Not sure why this place has such bad reviews? My car got repossessed at 11pm & got towed to this location. I made my payments and got the release papers sent to J Mac at 9 am. I made an appointment online for 11am and they confirmed it within 10 minutes. Was able to pick my car up right at 11 am for a small fee that was very fair. I had thousands of dollars worth of tools in my car and nothing was stolen. No damage to my car. The whole process was very easy, I showed ID, signed a document and got my car back within 5 minutes... read more

Frequently asked questions about jmac recovery

How is jmac recovery rated?

jmac recovery has a 2.6 star rating with 103 reviews. 

When is jmac recovery open?

jmac recovery is closed now. It will open at 8:00 a.m. 

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