J.M. Stephen's Plumbing & Heating

candace shea 

on Google

2 years ago

I called and the owner answered and informed me he had moved out of Maryland and was in Delaware. Although he was not obligated any further or in state, he didn't hesitate to troubleshoot my issue with me and do everything he could to see if I could remedy myself. All of this was during the holiday as well. Really amazing and speaks to his character. 

Karen May 

on Google

3 years ago

Want the BEST? Get the BEST of Master Plumbers with Jim! Responds immediately 24/7; quality work, reasonably priced, and extremely knowledgeable of his profession! We had a major water line break resulting in full flooding of crawl space. He knew immediately where the break was, crawled through water to turn the main line off and saved our house from serious damage! Couldn't ask for better service!! 

Tasha Werts 

on Google

3 years ago

Just wanted to give this company a great review because at my time of need when he could've just told me sorry he didn't work in my area any longer, and hang up the phone, he took the time to listen to me, diagnose my issue over the phone, and point me in the right direction to get the ball rolling. On a Friday night, my basement toilet started spewing water like a faucet all over the floor from the bottom of the toilet. I had no clue as to what was happening. However, after explaining my situation, though, he couldn't fix i... read more

P G 

on Google

6 years ago

Jim is awesome! You can't find a better plumper or person in the Baltimore area. His vast experience has made him about as good as you can get. I can always count on Jim. Thank you,Jim