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JM Auto Service and Collision
- Automotive
- Aurora, CO
About this business
Location details
3280 Chambers Rd, Aurora, CO, 80011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They've had our vehicle for over a month with no communication and today when we went to check on it (today being the day we were told it would be ready) after numerous calls, their doors are locked before closing! There are people literally waiting for answers on their cars. Terrible service and they still have our car.
This has been miserable. And I manage a fleet and have dealt with multiple other boby shops. They have had my car for over 5 months. They dont communicate at all. Every update I've gotten has been when I've called them. The excuses are unbelievable at this point telling me oh we've had a part sent to the wrong address, or this one was damaged during transit. We're having this overnighted... 3 weeks ago! I can't believe anything they tell me. And the General Manager is the one who's "supposedly" overseeing my car so hes the o... read more
My vehicle is in the shop now. So far, great customer service, friendly atmosphere. They have a strict contract, so i'm waiting to see how it works out with my insurance company at the end. But they have assured me that they have worked with my insurance company in the past. Also, I have a vehicle currently there under my same insurance company. I got my vehicle back. I will give it a 4 out of 5 Please keep whatever check your insurance company gives you. You will have to pay with it at the end. But I didn't have to pay anyt... read more
My vehicle is in the shop now. So far, great customer service, friendly atmosphere. They have a strict contract, so i'm waiting to see how it works out with my insurance company at the end. But they have assured me that they have worked with my insurance company in the past. Also, I have a vehicle currently there under my same insurance company.
Picked up my truck today and am finding multiple parts loose 1 which I called out when I picked it up and they fixed. but upon having the truck for a couple hours I’m realizing my tailgate isn’t opening or closing right, do to a plastic they left detached/loose it is also now rubbing on the bottom right side and removing paint from both the tailgate and right under the taillighte whenever I open or close it. I did not have any of these issues before and checked my truck throughly right before taking it I to rickenbaugh there... read more
Frequently asked questions about JM Auto Service and Collision
How is JM Auto Service and Collision rated?
JM Auto Service and Collision has a 4.1 star rating with 297 reviews.
When is JM Auto Service and Collision open?
JM Auto Service and Collision is closed now. It will open at 8:00 a.m.
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