Jing J. Cai, OD

W C 

on Google

2 months ago

The lady without glasses at the front desk is consistently rude and unprofessional. We've had several encounters with her, and each time she appeared irritated and impatient. Asking even the simplest question feels like pulling teeth—she often gives no response or answers in a dismissive, annoyed tone. Her attitude makes it uncomfortable to approach the front desk for any assistance. It's disappointing to receive such poor service, especially from someone in a customer-facing role. 

Ron Ferns 

on Google

2 months ago

Dr Cai is very thoughtful and answers all your questions. Highly recommend her for the family eye exams . 

Theresa Ma 

on Google

2 months ago

Great experience, friendly helpful staff. Dr. Cai is straight forward, when you get to know her she is actually very friendly and have great senses of humor. And her memory is unbelievable, she can recall things I have told her years ago, like she would asks about how my vacation was that I told her I was going on previous year, or how so can greet her patients by name when they come into the office. My sons and my nephews been coming here for a long long time, all 4 of them gotten the Otho k lenses for night time, 2 of them... read more

Tracy Cai 

on Google

2 months ago

This is by far the worst doctor I have ever encountered. If I could give zero stars, I absolutely would. My child was under this doctor’s care for four years and wore ortho-k (OK) lenses prescribed by her, strictly following all instructions — wearing them 8–10 hours a night as advised. We changed lenses three times during this period. Throughout those years, my child repeatedly reported blurry vision after wearing the lenses and often squinted to see things clearly. We raised these concerns with the doctor multiple times. H... read more