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Jimmy John's
- Sandwiches
- Waterloo, IA
About this business
Location details
1527 E San Marnan Dr, Waterloo, IA 50702, Waterloo, IA, 50702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 10:30 a.m. to 9:00 p.m. | |
| Sun | 10:30 a.m. to 9:00 p.m. |
This used to be my favorite JJ's to go to and I frequented it often, but now if you go after 3-4pm you'll be left with subpar customer service. A few weeks ago I ordered no lettuce or tomato for my picky kid and they put it on anyways so I casually brought it up and they said "just pick it off?" (which I usually do, but you should address it better), another time recently I ordered 4 very basics subs and the guy kept sighing loudly when I said I had one more (there was no one else in line or the drive through), and yesterday... read more
Very slow service, which is odd because there's never more than 3 customers including myself. Don't know if it's a staffing problem but the 'freaky fast' slogan does not apply to this location. Deliveries are hit or miss, they don't ever seem to have drivers which is a shame. Quality is sometimes and issue, I've had brown lettuce, or rock solid bread before.
Just dont. This used to be really great. I would guess there has been management changes and poor hiring decisions. We ordered food that took over an hour to arrive. When we did get it the sandwiche, they had been made and out for an hour and a half. Im fine with a wait, I can be understanding of that, it happens for lots of reasons. Them knowingly giving us food that had gone that long prepared and unrefrigerated... that's not okay. To be fair I did report it in a survey and they offered us credit for the meals, but the pro... read more
Dine in...good to go, Delivery freaky slow. Delivery orders in my experience aren't of the same quality as dine in ones. Sandwiches have looked like they just sloppily threw meat on some bread and rolled in in the wrapper. I received one that had more meat hanging outside the bread then on it. Now I understand the lunch hour is a very busy time for a shop like this. The delivery times have ranged from an expected 30 minutes to a frustrating 2 hours. I now opt to drive all the way there vs delivery if I'm on any type of sched... read more
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 3.8 star rating with 218 reviews.
When is Jimmy John's open?
Jimmy John's is open now. It will close at 9:00 p.m.
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