Jimmy John's

Stephanie Staley 

on Google

a week ago

I placed an order for delivery to my work address and later received an email that it would be fulfilled through a third party (Uber Eats). I was notified that my order had been delivered, but after waiting and searching for 20 minutes, I could not locate it. I attempted to call and text the driver multiple times with no response. When I contacted the store, I was told there was nothing they could do. I was offered a $12 credit, even though I paid $19 in delivery fees and tip for an order I never received. On top of that, I ... read more

Hope Manning 

on Google

2 weeks ago

Not so freaky fast. Did an online pickup, took 40 minutes waiting for our food. 

Chelsea N 

on Google

2 weeks ago

Waited 28min in the store on my one sandwich pickup order and the sandwich was a mess. Three women who ordered in the store waited maybe 10min at the most and we served ahead of me. Very frustrating, won't be back. 

Kaylee Cory 

on Google

a month ago

Very terrible experience with this Ankeny Jimmy John’s location. Took over an hr for delivery. Had to call twice to check on. Manager never once apologized or explained why it was taking so long. We live 5 minute away from location. Usually pick up but home with a very sick daughter as to why it was delivered. We will never be returning to this location. Manager told me it was on its way.. then called again 30 mins later and asked her to check where it was. She said she would have to call him and I said yes please and she wo... read more

Sadam Silveira 

on Google

2 months ago

The workers don't treat Latino people well; it seems they have a racism problem. I'm going back, but with my lawyer, to see how they'll treat me again.