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Jimmy John's

3.2

About this business

Location details

5071 Deerfield Blvd, Mason, OH 45040, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.2175 reviews
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Alex Miller's profile image
Alex Miller 
4 weeks ago

DO NOT ORDER DELIVERY FROM HERE! They dont have drivers and use 3rd party apps to deliver food. I waited 45 minutes before calling and they said no one had been sent to pick it up. Furthermore, they consistently get sandwich customization wrong, and their attitudes can be prickly. I am genuinely amazed that corporate let's this place keep their franchise, given how poor they treat their customers, and apparently employees, given that they can't keep a delivery driver on staff long enough to not need 3rd party apps. HEY JJ CO... read more

Andrew Brown's profile image
Andrew Brown 
2 months ago

I ordered a combo, didn’t realize the cookie was an up charge because I wasn’t told. I grabbed one while waiting for the food and the cashier came back up to me aggressively demanding for it back. I tried to explain I didn’t know, but he just said “yeah” and walked off. Just a simple misunderstanding turned into a very uncomfortable environment by the worker. 

RM H's profile image
RM H 
2 months ago

I was in tonight and watched an employee aggressively verbally attack another customer over a cookie. The customer thought a cookie was included in the combo but instead of just informing him the employee aggressively approached him and told him “ give me my cookie back bro” it was very uncomfortable and I thought he was going to get physical with the customer who was surprised and and really just misunderstood the combo. It felt very unnecessary, uncomfortable and a bit scary. I felt very bad for the young couple who were v... read more

Micheal Walker's profile image
Micheal Walker 
2 months ago

Make sure you tell them no onions at the register. Empty store and employee (young lady) gave me hard time about no onions. 

Evan Dunkelman's profile image
Evan Dunkelman 
2 months ago

The Deerfield location is incredible! Great service! 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.2 star rating with 175 reviews. 

When is Jimmy John's open?

Jimmy John's is open now. It will close at 9:00 p.m.  

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