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Jimmy John's
- Sandwiches
- Mason, OH
About this business
Location details
5071 Deerfield Blvd, Mason, OH 45040, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
1 star – Absolutely do NOT order from here via DoorDash during busy hours As a DoorDash driver, I waited 50 full minutes inside this restaurant today just to get one order. The worst part? They literally finished making and handing out every single order from customers who came in after me (walk-ins, phone orders, etc). I politely asked multiple times for an update, only to get rude, short answers like “Not ready yet” with attitude. Because of this, my customer didn’t get their lunch until well after 1 p.m.—their lunch break... read more
We ordered carryout through the app. The food was ready at exactly the time promised. The 3 sandwiches were made exactly as ordered. The bread was very good. The turkey sandwiches were ok.
DO NOT ORDER DELIVERY FROM HERE! They dont have drivers and use 3rd party apps to deliver food. I waited 45 minutes before calling and they said no one had been sent to pick it up. Furthermore, they consistently get sandwich customization wrong, and their attitudes can be prickly. I am genuinely amazed that corporate let's this place keep their franchise, given how poor they treat their customers, and apparently employees, given that they can't keep a delivery driver on staff long enough to not need 3rd party apps. HEY JJ CO... read more
I ordered a combo, didn’t realize the cookie was an up charge because I wasn’t told. I grabbed one while waiting for the food and the cashier came back up to me aggressively demanding for it back. I tried to explain I didn’t know, but he just said “yeah” and walked off. Just a simple misunderstanding turned into a very uncomfortable environment by the worker.
I was in tonight and watched an employee aggressively verbally attack another customer over a cookie. The customer thought a cookie was included in the combo but instead of just informing him the employee aggressively approached him and told him “ give me my cookie back bro” it was very uncomfortable and I thought he was going to get physical with the customer who was surprised and and really just misunderstood the combo. It felt very unnecessary, uncomfortable and a bit scary. I felt very bad for the young couple who were v... read more
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 3.2 star rating with 177 reviews.
When is Jimmy John's open?
Jimmy John's is closed now. It will open at 11:00 a.m.
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