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Jimmy John's

3.2

About this business

Location details

5071 Deerfield Blvd, Mason, OH 45040, Mason, OH, 45040, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.2178 reviews
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Reiley Tucker's profile image
Reiley Tucker 
a month ago

The woman working with two younger boys was insanely rude to both customers and the poor guys trying to help her make sandwiches. There was only 3 of them working which makes sense because I wouldn’t want to work with her either. 

Seiya Liu's profile image
Seiya Liu 
2 months ago

1 star – Absolutely do NOT order from here via DoorDash during busy hours As a DoorDash driver, I waited 50 full minutes inside this restaurant today just to get one order. The worst part? They literally finished making and handing out every single order from customers who came in after me (walk-ins, phone orders, etc). I politely asked multiple times for an update, only to get rude, short answers like “Not ready yet” with attitude. Because of this, my customer didn’t get their lunch until well after 1 p.m.—their lunch break... read more

Donald Mansmann's profile image
Donald Mansmann 
3 months ago

We ordered carryout through the app. The food was ready at exactly the time promised. The 3 sandwiches were made exactly as ordered. The bread was very good. The turkey sandwiches were ok. 

Alex Miller's profile image
Alex Miller 
4 months ago

DO NOT ORDER DELIVERY FROM HERE! They dont have drivers and use 3rd party apps to deliver food. I waited 45 minutes before calling and they said no one had been sent to pick it up. Furthermore, they consistently get sandwich customization wrong, and their attitudes can be prickly. I am genuinely amazed that corporate let's this place keep their franchise, given how poor they treat their customers, and apparently employees, given that they can't keep a delivery driver on staff long enough to not need 3rd party apps. HEY JJ CO... read more

Andrew Brown's profile image
Andrew Brown 
5 months ago

I ordered a combo, didn’t realize the cookie was an up charge because I wasn’t told. I grabbed one while waiting for the food and the cashier came back up to me aggressively demanding for it back. I tried to explain I didn’t know, but he just said “yeah” and walked off. Just a simple misunderstanding turned into a very uncomfortable environment by the worker. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.2 star rating with 178 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open tomorrow at 11:00 a.m. 

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