Jimmy John's

Lori M 

on Google

a month ago

Went into store to pick up mobile order. Walked over to big “pick up” sign. Stood there waiting while worker put napkins in a bag and stapled receipt then walked off without any acknowledgment. I looked around then noticed a shelf in the corner where mobile orders were placed, NO SIGNAGE! How hard is it to put a “mobile orders” sign up?? Place was busy so initially didn’t see the shelf when I walked in. How hard is it for an employee to look up while Stuffing napkins in a bag and simply say “May I help you?” Sandwiches are n... read more

Bobby Lester 

on Google

a month ago

I love jimmy johns no matter where iam at for lunch I always try to see if one is near me. 

Bill Winans 

on Google

a month ago

It was very sad that I would give one of my favorite sandwich chains a 1 . I've been eating at JJs for many, many years. Went to this location in Rockwall, TX. They handed me the wrong takeout order. I called, they knew the mistake before I finished because someone else also had complained about the wrong food, We received each others orders. They asked if they could just put a $20 credit in my name under my phone number, which is also my phone number for my JJ rewards program. So, about 2 weeks later, I go to get food and p... read more

Amanda Hinkle 

on Google

2 months ago

Robert the manager is so professional and friendly. He helped me decide on what to order for my son’s birthday party and i appreciate him being so patient and helpful! Great customer service!!! Definitely recommend!