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Jimmy John's

2.5

About this business

Location details

33 New Scotland Ave, Albany, NY 12208, Albany, NY, 12208, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
2.559 reviews
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Dan Curry's profile image
Dan Curry 
2 weeks ago

Ordered from here on door dash on a Monday at 5pm. an hour later I called the restaurant and asked why it was delayed. Bro said "yeah sorry dude likeeee we're out of bread and most of the meat for the sandwiches you ordered, soooo uhhhh I dont know what to do". cool. Nobody has the common sense to think maybe you shouldn't be accepting orders when that's going on? or to be proactive and call to alert someone? What a dumpster fire this place must be. Now I am having to fight with door dash over a refund as Jimmy Johns tried t... read more

black sesame's profile image
black sesame 
2 months ago

Very bad experience overall, I wanted to try a sandwich on my break during lunch but when I went over at 11:30 ( they open at 11) a person outside said they’re manager is running 30 minutes late. So I didn’t get it that day . I decided today to try a give it another shot but when I ordered my sandwich they refused to give my my change back saying they were out of change. So I was robbed of some of my money for a sloppy put together sandwich. I won’t be returning 

Adrianna Ngo's profile image
Adrianna Ngo 
2 months ago

Had wonderful customer service at this location. I told the worker, Eden, I was packing this sandwich for lunch the next day while I took the bar exam. He went out of his way to pack the ingredients separately so I still had a fresh sandwich the next day. Really great service. 

Ryan Walp's profile image
Ryan Walp 
4 months ago

Nobody behind the counter, no food prepared, and always out of ingredients for Subs. 

Mary Perrotta's profile image
Mary Perrotta 
4 months ago

Ordered two sandwiches and they only gave one. Don’t answer the phone so can’t even get a refund for it. I should have read the reviews beforehand so that is on me. Lesson learned don’t go here. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 2.5 star rating with 59 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open at 11:00 a.m. 

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