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308 E State St, Rockford, IL 61104, Rockford, IL, 61104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I had a really disappointing experience. There was a hair in my milkshake, which was honestly pretty gross and unacceptable. When I brought it to the manager’s attention, they were incredibly rude and dismissive instead of trying to fix the situation. The staff also had poor attitudes and were not friendly or helpful at all. Overall, the customer service was very unprofessional, and I definitely expected much better.
🤞
5 sandwiches and 5 chips took an hour and half for delivery, what happened to freaky fast? I live 15 min away. Also they brought all plain chips ordered bbq and no cheese on two of the sandwiches which we ordered cheese.
Jimmy John's has a 3.5 star rating with 201 reviews.
Jimmy John's is open now. It will close at 7:00 p.m.
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