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18 Campbell Ave SE Suite 1-A, Roanoke, VA 24011, Roanoke, VA, 24011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:30 a.m. to 6:00 p.m. | |
Tue | 10:30 a.m. to 6:00 p.m. | |
Wed | 10:30 a.m. to 6:00 p.m. | |
Thu | 10:30 a.m. to 6:00 p.m. | |
Fri | 10:30 a.m. to 6:00 p.m. | |
Sat | 10:30 a.m. to 6:00 p.m. | |
Sun | 10:30 a.m. to 6:00 p.m. |
I ordered an Italian said I don’t want ham and said only oil and vinegar because I hate mayo yuk and I get my sandwich and take a bite and there is a ton of mayo and ham on it and the drink machine is out so I had to buy a bottle soda and I open it just to find out it’s flat and I just spent $17 on something that just went in the trash because I don’t have time to go back down there I can say I will never again be going to that jimmy johns
They didn’t make my order. I called about the delivery and the lady tried to say the delivered it to my office. Per security that was not the case. Then she hung up on me.
The customer service was just bad. The guy who took our order clearly didn’t care us or his job. He has dirty blond hair and had his hair up in a bun. It wasn’t so much what he said as much as how he said it and how he acted. My wife asked him if he could toast a sandwich and he just said no with attitude. My wife ordered something else. The part that pissed me off was that he acted like we were inconveniencing him. Not impressed.
Jimmy John's has a 3.6 star rating with 159 reviews.
Jimmy John's is closed now. It will open tomorrow at 10:30 a.m.
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