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Jimmy John's

2.3

About this business

Location details

18900 W Bluemound Rd, Brookfield, WI 53045, Brookfield, WI, 53045, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
2.3181 reviews
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Joe Rehbein's profile image
Joe Rehbein 
a month ago

Nothing about this location was good. From the moment we walked in the door the staff acted like we were an inconvenience. Had to make 4 attempts at ordering a sub because "we dont have that ingredient" was a common response. The subs were clearly just slapped together with 0 care, and a complete mess once we took them out of the wrapper. The restaurant itself was filthy, almost felt like taking a shower after walking out. JJ needs to just save their image and shut this location down! Avoid here at all costs!!! 

Emily VandenHeuvel's profile image
Emily VandenHeuvel 
a month ago

I still never received my food. Ordered delivery, and two hours later—after multiple calls—nothing arrived. Four Uber drivers tried to pick it up, but somehow it went to someone else. They remade my sandwich, sent another driver, and still nothing. Address was correct. Complete waste of time. Never ordering from this place again. After reading more reviews, it sounds like this is a common theme for this location. 

Rebecca Groves's profile image
Rebecca Groves 
2 months ago
Erin Boucher's profile image
Erin Boucher 
3 months ago

If I could rate zero stars I would. This location clearly has issues with time management and I am not the only one who has had to wait over AN HOUR AND A HALF (it’s still not here by the way) for their food to be delivered. I called to see what the status of my order was because I normally get a notification “out for delivery” and the guy who answered the phone said he would contact the delivery driver. I get a call back saying that they are ten minutes away, it’s been a half hour. I am ordering delivery from across the str... read more

Kim Burge's profile image
Kim Burge 
4 months ago

Order delivered an hour late. Chips missing. Poor phone communication and customer service to resolve. Would not choose this location. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 2.3 star rating with 181 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open tomorrow at 10:00 a.m. 

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