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Jimmy John's

3.9

About this business

Location details

155 S State Rd 7, Royal Palm Beach, FL 33414, Royal Palm Beach, FL, 33414, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.9187 reviews
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R's profile image
R 
a week ago

Terrible customer service. The staff was too busy bickering with each other to pay attention to my order when I was placing it or even let me know it was sitting on the counter. When it was finish. When I asked about getting it bagged to go, I was dismissively told it’s "self serve" and to do it myself. For a place built on speed and efficiency, this location completely missed the mark. When I get home to check to see what I ordered my sub was wrong. Go figure..I won't be back 

Dalezimmerman1510's profile image
Dalezimmerman1510 
a month ago

I placed an order for delivery at 1 o’clock by 2:30. I had not been delivered. I called back. The lady said they were using DoorDash for delivery and we’re having problems. She apologized and said out make a new hoagie and have it sent out right away I got it at 3:10 so it was two hours to get my hoagie. The lady apologized on the phone and also said the next time you order your hoagie will be on us. I said thank you. The hoagie was delivered. I went to call and ordered again later on in the week and I told the girl that I h... read more

John Discepolo's profile image
John Discepolo 
a month ago

4/5 - I get lunch from this location probably once every two weeks. The staff knows me, they're friendly and always do me a solid by getting my food ready in a timely manner. Nice job guys. 

Melissa Billias's profile image
Melissa Billias 
2 months ago

The Turkey Tom's had a promotion, and they still allowed to add on extras to make it a Beach Club. So I added the provolone, avacado spread, and cucumbers. My husband picked up the order. My husband says he showed the cashier his phone with the order number and all the extras and they told him they were making it. When he got home the sandwich was just a Turkey Tom with Pickles. I was robbed the $2.30 i paid for the extras... At least I can eat it, but this is unacceptable. 

Jen's profile image
Jen 
2 months ago

I placed an order through Uber Eats for nearly $90 worth of food, and the experience was completely unacceptable from start to finish. Out of six sandwiches, only two were made correctly. The rest were either wrong or completely inedible, one of them appeared to be someone else’s order entirely. On top of that, not a single sandwich was cut, making them even more inconvenient to deal with while we were at a softball game. Most of the food went to waste. What made the situation worse was the response from the manager, Tony. I... read more

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.9 star rating with 187 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open at 11:00 a.m. 

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