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Jimmy John's
- Sandwiches
- Waukesha, WI
About this business
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.
Location details
N20W22951 Watertown Rd Ste. 103, Waukesha, WI 53186, Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
This is a horrible restaurant with a miserable crew of people who work there. I ordered a turkey Tom and before I even got to finish paying for it they put it together and threw it down on the counter from a distance and started asking the person behind me what they wanted. The sub was even put together like crap and a few days earlier I had a doordash order that they didn't even make the drink when it was on the ticket and again the food was crap last time I'm getting anything from there but what are you going to do when no... read more
We placed an order at 1:13. It's 2:00 and we are still waiting. We called to check on the order and they said the driver left their location at 1:22. We asked if that means that the driver has been driving around with our food for 40 minutes and then she got very snotty about it. Not the best way to handle a situation that clearly isn't the experience you want to deliver.
Customer service was absolute garbage today. I get that people must call and complain all the time but not everybody calling is looking for a fight. I called to get the status of my delivery since it had been over an hour and the website wouldn’t update. A girl answered the phone with nothing but attitude and rudeness talking about “don’t you know what you ordered?” Like girl you asked for my order number and after I tell it to you, you proceed to scold me because that is not the same as your ticket number. Which how would a... read more
They now don’t use their own delivery drivers, they use uber eats instead. Waited an hour for one sandwich. Might as well get something better if you have to wait on uber eats anyway.
I used to order from this location frequently. They'd deliver my food fast, and I was almost never disappointed! But unfortunately, things don't seem to be the way they used to. They will frequently miss instructions for sandwich customizations or forget items completely. I like to give places the benefit of the doubt, like maybe they were just having an off day! But these problems were happening again and again. Sometimes, I'd place the order and request no capocollo, but find it on my sandwich anyway. Or I'd request to lea... read more
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 3.9 star rating with 270 reviews.
When is Jimmy John's open?
Jimmy John's is closed now. It will open at 10:00 a.m.
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