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Jimmy John's

3.6

About this business

Location details

134 S Washington Square, Lansing, MI 48933, Lansing, MI, 48933, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 10:00 p.m.
Tue10:00 a.m. to 10:00 p.m.
Wed10:00 a.m. to 10:00 p.m.
Thu10:00 a.m. to 10:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 9:00 p.m.
3.6562 reviews
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Diana Priebe's profile image
Diana Priebe 
on Google
a week ago

Absolutely horrible customer service. The app doesn’t work so you have to call it in and they have an attitude like they’re doing you a favor by giving them business, 20 minutes later…. 

Loretta Brandon's profile image
Loretta Brandon 
on Google
a month ago

I called this location to speak with someone about an order I had delivered for a work meeting, as I have ordered from them before. I was met with a defensive "hello" when transferred to the manager, and I had to ask him for his name and to also confirm that he was the manager. I let him know that I was concerned that the salads; made with mayonnaise, had a use by date that had expired. The manager then stated that that was only a 'suggestion' or 'guideline' - that they were perfectly ok to consume. He continued to offer exp... read more

Terry Reed's profile image
Terry Reed 
on Google
a month ago
Lesa Nelson's profile image
Lesa Nelson 
on Google
a month ago

Consistently good. 

Joy Brock's profile image
Joy Brock 
on Google
a month ago

I work next door, put an order in for delivery. 45 minutes later- no food. I call and get told that there was a problem with the online ordering system and that they only had 1 delivery driver who JUST left with 5 other orders. Did I want to wait for my food or get a refund? How long is the wait, I ask. He says he doesn't know. Refund it is. No call, no food. Will I get a refund? Who knows. 

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Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.6 star rating with 562 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open at 10:00 a.m. 

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