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Jimmy John's
- Sandwiches
- Lansing, MI
About this business
Location details
134 S Washington Square, Lansing, MI 48933, Lansing, MI, 48933, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Absolutely horrible customer service. The app doesn’t work so you have to call it in and they have an attitude like they’re doing you a favor by giving them business, 20 minutes later….
I called this location to speak with someone about an order I had delivered for a work meeting, as I have ordered from them before. I was met with a defensive "hello" when transferred to the manager, and I had to ask him for his name and to also confirm that he was the manager. I let him know that I was concerned that the salads; made with mayonnaise, had a use by date that had expired. The manager then stated that that was only a 'suggestion' or 'guideline' - that they were perfectly ok to consume. He continued to offer exp... read more
Consistently good.
I work next door, put an order in for delivery. 45 minutes later- no food. I call and get told that there was a problem with the online ordering system and that they only had 1 delivery driver who JUST left with 5 other orders. Did I want to wait for my food or get a refund? How long is the wait, I ask. He says he doesn't know. Refund it is. No call, no food. Will I get a refund? Who knows.
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 3.6 star rating with 562 reviews.
When is Jimmy John's open?
Jimmy John's is closed now. It will open at 10:00 a.m.
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