Jimmy John's

Donnesha Thompson 

on Google

a month ago

I ordered the unwich basically it’s a lettuce wrap. I told them everything I wanted on it. I got onions, cucumbers, tomatoes, mayo, jalapeño ranch, turkey, and roast beef with provolone cheese when I got my lettuce wrap, I unwrapped it, and it fell apart. The lady was trying to explain to me that it’s kind of like a salad bowl and I said I understand that, but I was at the Gallatin location and they wrapped it perfectly. Nothing fell out and they were friendly staff and It wasn’t messy. because it was so messy to eat, I aske... read more

Leanne 

on Google

a month ago

What a horrible experience! Ordered a country club toasted sandwich to go. When I got home and opened it I discovered it was completely burnt! The bread was so burnt it was black on the ends and the “meat” was so burnt it was black and crumbling to ash. The sandwich was also missing cheese, lettuce, tomato, and mayo! It was only burnt bread and meat. Not edible at all. I eat at JJ’s frequently. In the last few months there has been a newer employee making sandwiches and you can tell he does not want to be there. He made this... read more

Ne Crew 

on Google

3 months ago

They do not care about someone’s allergies here. A bunch of high schoolers were there when I picked up my order and made it very clear on the app I’m allergic to some stuff. After I opened my sub I found the stuff I told them not to put on. I called them asking for a refund and all they can do is give a free sub.. no thanks