Jimmy John's

Catherine Nelson 

on Google

7 months ago

This establishment used to be great. The past few years it has really gone downhill. The past 2 orders I placed online and when I got there to pick them up they had not even stated the order. Jimmy John’s used to be known for “freaky fast” service but this establishment is definitely not that. Cleanliness also seems to be a problem here too. 

Riley Farneth 

on Google

8 months ago

If I could give 0 stars, I would. Cleanliness = 0. Customer service = 0. I stopped in on my way home from work in Lincolnton to grab subs for me and my fiancé. The experience was disgusting from start to finish. The floor was sticky, and while making my sandwich the employee grabbed a coworker’s cell phone with her gloves on, then continued making the food. Absolutely unsanitary. When we got home, my fiancé unwrapped his sub to find a short curly black hair right on the sub. I immediately called the store, and the so-called ... read more

Dillon Carpenter 

on Google

9 months ago

Called me at 9:20pm to state that they can cancel my online order for 2 sandwiches because they are closed. I explained that the store hours were until 10pm and the app allows you to order. Worker wouldn’t budge and I regret not getting her name, awful customer service. I live a few minutes away and drove by the store on the way to another restaurant, to my surprise, there is literally no one in the store and the order could have been done. But, workers are lazy and don’t want to do the job they get paid for. Will not be com... read more

Anthony Regan 

on Google

9 months ago

Been here twice...food is great but service is horrible. Everyone there is unprofessional in their communications. They all seem unhappy and I guess their rudeness is common. I dont plan on coming back. 

Kavin Mitchell 

on Google

9 months ago

Food was horrible. My bread was like a brick. Complained and they agreed to make me new sandwich with hot bread straight from the oven. They asked that I wait 10 minutes for bread to cook. Brought me new sandwich and bread was cold as ice, not fresh out of oven as promised. Sme problem several months ago. We will never return and warn everyone we know.