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Jimmy John's

3.7

About this business

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up. 

Location details

5465 Mills Civic Pkwy #125, West Des Moines, IA 50266, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 9:00 p.m.
Tue10:30 a.m. to 9:00 p.m.
Wed10:30 a.m. to 9:00 p.m.
Thu10:30 a.m. to 9:00 p.m.
Fri10:30 a.m. to 9:00 p.m.
Sat10:30 a.m. to 9:00 p.m.
Sun10:30 a.m. to 9:00 p.m.
3.7226 reviews
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Derek McManus's profile image
Derek McManus 
on Google
2 weeks ago

DO NOT ORDER DELIVERY FROM THIS RESTAURANT. Placed an order for delivery. After an hour I decided I would go and pick up the food because I hadn’t heard anything from them. After picking up the order, I called and asked them to refund the $10 tip for the delivery driver. They said they would have to refund the entire order and charge me for the total without the tip, but the refund could take up to 7 days to hit my account. That is $55 out of my account for a week because I decided to pick up my order. UNBELIEVABLE! 

Chad Brown's profile image
Chad Brown 
on Google
a month ago

The employees are professional, hard-working, efficient, and friendly. The store is clean, and the parking lot is very spacious and shared with all the other stores in the strip mall. I like Jimmy John's better than any of the fast food sub competition. I think the food here is a step above most the other fast food restaurants. 

Brooke Sinnott's profile image
Brooke Sinnott 
on Google
3 months ago

After two hours of waiting for my delivery they sent it through Uber who then delivered to the wrong place and therefore did not get to each lunch. This will be the second time with an outrageously long wait for food. Will never order through this store for delivery again. 

mahmoud thabet's profile image
mahmoud thabet 
on Google
5 months ago

Best Jimmy John’s experience yet! We have been on the road traveling the U.S. for 2 months eating JJ every few days across the states. Jason at this Jimmy John’s not only made me the best sandwich I’ve ever had but provided excellent customer service! Honestly Jason made the whole experience spectacular and definitely deserves the recognition. 

briar worley's profile image
briar worley 
on Google
5 months ago

I ordered food online through the app. They didn't have a driver and contracted the delivery to uber. The Uber driver canceled the order and took the food. Three weeks and multiple calls trying to get this fixed I still haven't received a refund the owner and managers do not seem to care about stealing the customers money! 0 stars would not recommend 

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Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.7 star rating with 226 reviews. 

When is Jimmy John's open?

Jimmy John's is open now. It will close at 9:00 p.m.  

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