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Jimmy John's
- Sandwiches
- Aurora, IL
About this business
Location details
2365 N Farnsworth Ave #117, Aurora, IL 60502, Aurora, IL, 60502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Placed an order at 6pm at 7pm my husband called the store and was told our food was stolen and they can’t remake our food. Then we talked to a manager and he told us that they don’t have a driver to deliver our food and that they couldn’t do a refund. He told us we had to contact Uber eats for the refund. This place is pathetic! Then at 7:20pm I get a text that our food was cancelled and driver couldn’t deliver it! This isn’t the first time this happened to us we are never ordering food from them again! Beware!
Driver delivered my food, but not to my apartment then gave attitude when i called… After going back and forth he transferred me to the manager who accused someone of stealing it. I waited almost an hr for this sandwich so having this driver try and deliver another one was not even worth it (since he never made it to the right address anyway) dont worry i got a refund but of course they kept the tip…. I went looking for my order after hanging up and it was like 5 buildings away (literally across the street and on the other s... read more
Delivery driver left my food on top of a trash can 10ft away from the counter where instructions told him to drop off. Called the store and, after being put on hold several times, only received a "Sorry about that, we'll remind him next time" from the store employee. I had already tipped (for a drive that was less than 5 minutes). I won't be ordering again. Thank you.
The worse manager I ever deal with in over 30 years, unprofessional manager and very rude manager. When I called to talked to manager Mike, he put me on hold and hung up on me. I called back he doesn’t even ask me for details or any information but he just denies and hangs up. I don’t know where the company train their manager in customer service skills!!! I will not ever goto this location or even ever want to eat at Jimmy John again in the future due to lack of professionalism.
Frequently asked questions about Jimmy John's
How is Jimmy John's rated?
Jimmy John's has a 2.5 star rating with 125 reviews.
When is Jimmy John's open?
Jimmy John's is open now. It will close at 9:00 p.m.
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