Jimmy John's's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Jimmy John's

3.8

About this business

Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up. 

Location details

1888 W Main St, Troy, OH 45373, Troy, OH, 45373, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
3.8300 reviews
Select a rating
Mat Fairband's profile image
Mat Fairband 
on Google
6 days ago

I'm done with Jimmy John's, and it looks like I'm not the only one. The food is pretty good and I'll miss it (sort of), but I'm tired of the terrible service and messed up orders. It just seems like the customer is always an annoyance at this place. 

Dareck russo's profile image
Dareck russo 
on Google
a week ago

Every time i go to this place they screw up my order. The guy got smart with me because i asked for extra onions said you already got extra were talking about onions that are sluced so thin yoy can see through them, i offered to pay for some more onions and he said he couldnt do that. This is the same guy when someone pays for hot peppers he puts 3 on. I eat here 3 times a week and i usually tip but i wont be doing that anymore. I have to watch them make my sub now because they cant read a ticket. So when i order a sub that ... read more

Todd F's profile image
Todd F 
on Google
3 weeks ago
Paul Wendling's profile image
Paul Wendling 
on Google
3 weeks ago

I have ordered online the last three times and each time, its been 30+ minutes before my order is complete. I will not use mobile ordering anymore and just order in person. 

Matthew Corey's profile image
Matthew Corey 
on Google
a month ago

Place an order on 6/20/25 for pickup at 7pm. Arrived at store to see a "temporarily closed" after knocking on door and employee came to the door to state " employees walked out, he was trying to contact manager with no response" said I would receive a refund in 3 days. Today 6/25/25 I hadn't received my credit so went into store. In the store today I spoke with 2 employees and a supposed GM (never identified her self as such until end of visit) finally after explaining the situation to her 3 times all she could tell me was o... read more

View all google reviews

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.8 star rating with 300 reviews. 

When is Jimmy John's open?

Jimmy John's is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com