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Jimmy John's

3.1

About this business

Location details

12064 S Cicero Ave, Alsip, IL 60803, Alsip, IL, 60803, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 9:00 p.m.
3.1169 reviews
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Martin Sasala's profile image
Martin Sasala 
4 weeks ago

Ordered 3 sandwiches for delivery and only received 2. I called the restaurant and spoke with one of the managers Saturday 07/11/2026 at 12:30 who asked me if I would be able to come and pick it up. When I told her no that’s why I opted for delivery she told me the only way I was getting my sandwich was to come pick it up. When I asked her to refund the sandwich she refused to refund it because I got the other 2. When I asked for her store ID and supervisor contact info she refused to provide that info. The way it should’ve ... read more

M Walters's profile image
M Walters 
a month ago

This bad review is a long time coming. This store has gone downhill for the last two years. Every order has an issue. I called manager one time and he was so condescending and rude I ended up hanging up. There is always an item missing, I've finally had it, it's too expensive to be paying for things and not receiving them! I'm always way too nice and don't say anything, I'm done being nice. I totally blame the owner and the manager, horrible management, horrible service, I'll be calling Oak Lawn from now on!! ****"" Updated ... read more

Dan Baxter's profile image
Dan Baxter 
2 months ago
jasmine smith's profile image
jasmine smith 
2 months ago

I’m very disappointed about the way I was handled here. I have IBS and I went to Jimmy John’s because this is one of my safe foods. I ordered my food for 9am and no one was at the window at this time. When I got home and opened my sandwich I saw a very sloppy sandwich with no meat in it I called to get it remade and was told by the manager that she could only refund my money due to a policy. Instead of remaking my sandwich and keeping your customer I now had to drive all the way back Get my money back and go to another Jimmy... read more

Jennifer Ayers's profile image
Jennifer Ayers 
3 months ago

Thought I ordered tuna. I did not have tuna. 

Frequently asked questions about Jimmy John's

How is Jimmy John's rated?

Jimmy John's has a 3.1 star rating with 169 reviews. 

When is Jimmy John's open?

Jimmy John's is open now. It will close at 9:00 p.m. 

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