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Jim Stutzman Collision Center
- Body Shops
- Winchester, VA
About this business
Location details
2725 Valley Ave, Winchester, VA, 22601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
3 Star : Likely to Recommend The main thing is communication to have lack of calling the customer and keeping them informed 2.5 Star : Repair Quality They're still not done and they have not called me but I'm not surprised because they haven't called me one time since my vehicle's been in the shop I've had to call them and it was in the shop over 6 weeks 2 Star : Customer Service Lack of communication anytime I need a details about the vehicle I had to call they never called me one time and it's still not finished
5 Star : My Experience Thank you guys for your outstanding professional service #Team Malloy
0 Star : My Experience It took a long time and then it was not fixed.
0.5 Star : Likely to Recommend Not “very unlikely” …. A total impossibility of ever happening 0.5 Star : Repair Quality Worst automotive experience in memory. A hit-and-run dent to back hatch and a damaged sensor: it took 6 weeks. Never a single pro-active follow up from Malloy throughout the entire process. Each of 3 follow up calls were initiated us. Each time received a promise of completion within the week. Each promise broken, with no call from Malloy. Front desk person has no communications skills … which is fine but s... read more
5 Star : Likely to Recommend 5 Star : Repair Quality I am very happy and impressed with the work done to my Tundra 3.5 Star : Customer Service Did not receive calls as to updates on parts
5 Star : My Experience The car looks brand new.
0 Star : My Experience Upon picking it up, I noticed the taillight cover hadn't been repaired. I complained to the staff there, and they said they would let me know and get back to me later. I'm concerned because the work isn't finished yet.
4 Star : Likely to Recommend 4.5 Star : Repair Quality 4.5 Star : Customer Service 5 Star : Returned Clean
3.5 Star : Likely to Recommend 3.5 Star : Repair Quality Lack of communication. 2 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Jim Stutzman Collision Center
How is Jim Stutzman Collision Center rated?
Jim Stutzman Collision Center has a 4.3 star rating with 376 reviews.
When is Jim Stutzman Collision Center open?
Jim Stutzman Collision Center is closed now. It will open at 8:00 a.m.
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