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Jim Stutzman Collision Center
- Body Shops
- Winchester, VA
About this business
Location details
2725 Valley Ave, Winchester, VA, 22601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service Staff was amazing and kept me in the loop as the repairs happened. I really appreciate the transparency and support provided by everyone! 5 Star : Returned Clean
5 Star : My Experience We appreciate that the repair was completed on time and the car was washed and detailed by your crew. It looked like it was brand new on the showroom floor!
5 Star : Likely to Recommend Yes! 5 Star : Repair Quality Chris was awesome! 5 Star : Customer Service Once I got in touch with them the communication was outstanding.
3 Star : Likely to Recommend The main thing is communication to have lack of calling the customer and keeping them informed 2.5 Star : Repair Quality They're still not done and they have not called me but I'm not surprised because they haven't called me one time since my vehicle's been in the shop I've had to call them and it was in the shop over 6 weeks 2 Star : Customer Service Lack of communication anytime I need a details about the vehicle I had to call they never called me one time and it's still not finished
5 Star : My Experience Thank you guys for your outstanding professional service #Team Malloy
0 Star : My Experience It took a long time and then it was not fixed.
0.5 Star : Likely to Recommend Not “very unlikely” …. A total impossibility of ever happening 0.5 Star : Repair Quality Worst automotive experience in memory. A hit-and-run dent to back hatch and a damaged sensor: it took 6 weeks. Never a single pro-active follow up from Malloy throughout the entire process. Each of 3 follow up calls were initiated us. Each time received a promise of completion within the week. Each promise broken, with no call from Malloy. Front desk person has no communications skills … which is fine but s... read more
5 Star : Likely to Recommend 5 Star : Repair Quality I am very happy and impressed with the work done to my Tundra 3.5 Star : Customer Service Did not receive calls as to updates on parts
5 Star : My Experience The car looks brand new.
Frequently asked questions about Jim Stutzman Collision Center
How is Jim Stutzman Collision Center rated?
Jim Stutzman Collision Center has a 4.3 star rating with 380 reviews.
When is Jim Stutzman Collision Center open?
Jim Stutzman Collision Center is closed now. It will open at 8:00 a.m.
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