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2355 Browns Bridge Rd, Gainesville, GA, 30504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Back in May 2025 I took my Cadillac Escalade to this dealer service because the car was shaking very bad while idling and also surging when accelerating plus it had a strong engine smell. They kept the car for a while and decided nothing is wrong with the car. The manager from the service department told me he has another car like mine and that car Al’s shakes bad therefore that is normal. Well, I took my car to GMC Jim Ellis mall of Ga and they replaced the engine mounts which fixed the idling problem, the turbo which had a... read more
Excellent service representatives.
I'm struggling to find sufficient words to describe the incredible experience with the entire Jim Shorkey Service team. I was super impressed with the buying experience, and I'm delighted to report it doesn't end with the sale. Shannon and Riley are so very professional and make me feel welcome, they communicate very effectively, and they clearly prioritize customer service. Joe and the service team have impressed me with their experience and their ability, making quick work of my concerns. I've even received proactive calls... read more
Jim Shorkey Cadillac Service has a 3 star rating with 2 reviews.
Jim Shorkey Cadillac Service is closed now. It will open at 7:30 a.m.
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