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Jim Massey Formals & Bridal

3.3

About this business

Location details

3201 Montgomery Hwy, Dothan, AL, 36303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.34 reviews
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Elizabeth's profile image
Elizabeth 
2 years ago

Don't go there! The first time I took something to this cleaner, I got it back with starch all over it even though the item wasn't starched. My second (and last) time with this cleaner, I took three pairs of pants in to be hemmed. I went back a week later to pick them up and they told me only two pairs were ready. I checked the pants they gave me and they had been pressed but not hemmed. I never asked for them to be anything but hemmed. I gave them back. I went back a week later and picked up two of the three pairs that I ga... read more

Jacqueline (K)'s profile image
Jacqueline (K) 
2 years ago

Try another location There are Jim Massey Cleaners all over this city, but this particular location has disappointed me more than once and I would not recommend them. There appears to be a lot of turnover with the staff, who were always on the telephone when I used the drive-through and my last straw was when my infant daughter spit up baby formula on my dress and when I went to pick up the dress from the cleaners, the dress had been pressed, but the baby formula was still evident. I came home and used a little liquid Tide l... read more

Ashley H.'s profile image
Ashley H. 
15 years ago

Best Bridal Place in dothan I Love Jim Massey's Formals! They have wonderful customer service. I highly approve of this store. They go out of your way to help you with everything. There tuxedos are amazing! They look great, feel great, and you don't feel like your going to faint when it's time to pay for them. They own there tuxedos so its cheapier, and if there happens to be a problem they can get a replacement over night. So i do not see what the other people where talking about. All around this store is a grade "A." I hop... read more

jen A.'s profile image
jen A. 
15 years ago

best store in dothan I don't know what happened with the other reviewers but our experience with Jim Massey's was great. We did not have one problem. The tuxedos were wonderful and looked great. All our dresses were perfect. The staff is the most helpful and friendliest of any store in Dothan. I highly recommend this store. 

Aisha B.'s profile image
Aisha B. 
16 years ago

Nightmare experience! Do not use this establishment for your wedding party. My fiance was not fitted correctly. When he received his tux for our wedding photoshoot the tux was extremley too big. His pants were dragging the ground, the jacket shoulders were hanging off, and vest too large. Not to mention that the material was of poor quality. So basically we paid for a suit that looked and felt like crap. They didn't work anything out with us. 

Elizabeth W.'s profile image
Elizabeth W. 
17 years ago

Don't go there! The first time I took something to this cleaner, I got it back with starch all over it even though the item wasn't starched. My second (and last) time with this cleaner, I took three pairs of pants in to be hemmed. I went back a week later to pick them up and they told me only two pairs were ready. I checked the pants they gave me and they had been pressed but not hemmed. I never asked for them to be anything but hemmed. I gave them back. I went back a week later and picked up two of the three pairs that I ga... read more

Jacqueline (K) J.'s profile image
Jacqueline (K) J. 
17 years ago

Try another location There are Jim Massey Cleaners all over this city, but this particular location has disappointed me more than once and I would not recommend them. There appears to be a lot of turnover with the staff, who were always on the telephone when I used the drive-through and my last straw was when my infant daughter spit up baby formula on my dress and when I went to pick up the dress from the cleaners, the dress had been pressed, but the baby formula was still evident. I came home and used a little liquid Tide l... read more

crystal m.'s profile image
crystal m. 
19 years ago

Would not recommend. I would not recommend this shop for use for your wedding. When I got married we got all our groom's men tuxes there. Altogether about six. Out of six only three fit the men perfectly. The others were all way too small. They were high waters. My uncle could not even wear his at all. My husband said that when they all went to get measured the girl that did it knew his younger cousin. She was busy trying to pick him up than taking measurements. When my mom called to tell them. They would not work anything o... read more

Frequently asked questions about Jim Massey Formals & Bridal

How is Jim Massey Formals & Bridal rated?

Jim Massey Formals & Bridal has a 3.3 star rating with 4 reviews. 

When is Jim Massey Formals & Bridal open?

Jim Massey Formals & Bridal is closed now. It will open on Monday at 9:00 a.m. 

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