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Jim Krause - State Farm Insurance Agent

4.2

About this business

Location details

650 Sierra Madre Villa Ave Ste 103, Ste 103, Pasadena, CA, 91107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.221 reviews
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Barbara Armendariz's profile image
Barbara Armendariz 
2 months ago

I’ve left several messages to review my policies over the past three weeks and I called again over an hour ago and was told Tatiana would call me back in 10 minutes. Still no call and the person who answers cant seem to help either. Where is Jim? My previous State Farm Agent of over 20 years was always available and his staff was very responsive (he retired). It seems this office is too busy or just does not care for the handful of policies I carry with them. 

Kerri Kumpf's profile image
Kerri Kumpf 
4 months ago

Roxxy has been so helpful and responsive. She listened, updated my policy and made the changes that I needed, all in a timely and professional manor. Thank you Roxxy!! 

Brandi Barajas's profile image
Brandi Barajas 
5 months ago

Roxxy has been a great help in my transition to this new career. Always available and responsive. 

Matthew Steck's profile image
Matthew Steck 
10 months ago

This is by far the worst agency i have ever dealt with.. i have had issue after issue. The agents here will instead tell you they cant do anything to help you with certain things without making any effort. I had an adcident fall off of my record. They said it was still showing and "would not" make an effort to see if anything can be done. As well as tried to tell me thay my accident was going to stay in for a total of 5 years.. thats only true in the case of someone driving without a license or someone who had a DUI.. i have... read more

By Zonum's profile image
By Zonum 
a year ago

Bad customer service. Hung up on me. 

Frequently asked questions about Jim Krause - State Farm Insurance Agent

How is Jim Krause - State Farm Insurance Agent rated?

Jim Krause - State Farm Insurance Agent has a 4.2 star rating with 21 reviews. 

When is Jim Krause - State Farm Insurance Agent open?

Jim Krause - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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