Jim Ellis Collision Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Jim Ellis Collision Center

4.1

About this business

Location details

5849B Peachtree Rd, Chamblee, GA, 30341, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1210 reviews
Select a rating
Cindy t.'s profile image
Cindy t. 
13 years ago

Expect Long Delay for repair – On 1/3/2012 I took my Audi Q5 to Jim Ellis Collision Center to replace a window pane and set cover because my car was broken into. Since they are the Audi authorized dealer and repair center, I expect this would be a quick and simple procedure. However, after 40 days my car is still not ready. Jason, the customer rep keep giving excuse after excuse why the car is not ready and I think all those excuse are nothing but HOT AIR. I would not recommend this center to repair your car because they are... read more

Stuart S's profile image
Stuart S 
13 years ago

Took great care of me and my car! – "Had an excellent experience from start to finish having my car repaired at Jim Ellis Collision Center. The quality of the work was impeccable, the turnaround times were right on the money (which was important since I was arranging alternative transportation), and Mr. Garner could not have been more professional. He made me feel like I was the only client he was working with. I had a terrific experience working with your company. Many thanks".--Stuart Saunders 

GBorg's profile image
14 years ago

Great service, communication and repair! – The day I brought my car in to be repaired, Cody and I believe Josh (detailing guy) were great to work with. Cody was informative and communicated well with me throughout the repair process. I received transportation to/from work with Josh who was very courteous and worked well with my schedule. 

ntheiling's profile image
ntheiling 
14 years ago

Great service! – Since the last time I used the collision center new features have been added that make the "pain" of having a collision much easier to stomach. When I came in, I thought I was going to have to return to drop my car off after making arrangements with the insurance company for a rental. I was thrilled with the fact that I could bring my car in and the employees could do all that for me. This is one customer who appreciates this consideration. -- Nancy Theiling 

MAKIA100375's profile image
MAKIA100375 
14 years ago

Don't Use them – This is the worest service center i have ever used I had my car fixed by them and parts have been falling off of my car since. And they will not fix it, they glued the parts back on my car. So never use them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Business response:

Thank you for bringing this to our attention. We would like the opportunity to attempt to resolve your issue; however, we have no way of contacting you. Please contact our Customer Loyalty Team @ (770) 792-4516 or by email ericac@jimellis.com. Again, we appreciate your taking the time to communicate your feedback, and hope you will give us a chance to try to resolve your issue. 

CTadema's profile image
15 years ago

Great friendly people – While my clasic 1988 10th Aniversary Mazda RX7 that I bought from Jim Ellis in Marietta brand new in 1988 had only 72,000 miles on the odo meter it was unfortunately declared a total loss by the insurance company. Your employees were very helpful in explaining the damage and their own take on the estimate and allowed me to move the car inside the closed fence even after the office was closed. All in all a very positive experience from your staff and I would surely recommend them for repairs in the fut... read more

MissCK's profile image
15 years ago

Exceptional Service and Experience! – I had a great experience and great service. No complaints and got my car back very quickly (they were in contact all day letting me know when it may be ready!!). I couldn't be happier with the outcome! I would recommend them to any and everyone who is looking for car repair. 

Frequently asked questions about Jim Ellis Collision Center

How is Jim Ellis Collision Center rated?

Jim Ellis Collision Center has a 4.1 star rating with 210 reviews. 

When is Jim Ellis Collision Center open?

Jim Ellis Collision Center is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com