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Jim Armstrong Subaru
- Automotive
- Hickory, NC
About this business
Location details
2321 U.S. Hwy 70 SW, Hickory, NC, 28602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I took an Impreza in to have the loud rear wheel bearings replaced. The service guy said they estimate 2 hours per wheel. Per the billing statement the time in time out work took no more than 2 hours 34 minutes but they still charged 4 hours at $145 per hour. Jim Armstrong Subaru in Hickory, NC would not correct the bill. After further discussion I was told if I did not like it then don’t come back… What a horrible way to build customer loyalty.
I’m sorry to say my experience with Jim Armstrong Subaru dealership has been terrible. I never leave a bad review unless the situation is simply outrageous. Our mechanic purchased a transmission valve body for our 2015 Forester that failed in a few thousand miles . When he tried to get a warranty replacement, he was told that we had to bring the car to dealership to have it checked by their service department & “if it is bad they will fix for free.” I’m a business owner , my business is open 7 days a week, it’s just myself &... read more
Frequently asked questions about Jim Armstrong Subaru
How is Jim Armstrong Subaru rated?
Jim Armstrong Subaru has a 4.3 star rating with 467 reviews.
When is Jim Armstrong Subaru open?
Jim Armstrong Subaru is closed now. It will open tomorrow at 8:30 a.m.
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