Jiffy Lube

Peter Tighe 

on Google

a month ago

NEVER AGAIN! Jiffy Lube posts a list of extra checks they do as part of an oil change. This list is also published on the invoice a customer receives. On September 2nd I stopped for a fully synthetic oil change at the Chelmsford Jiffy Lube. They didn’t do ANY of the extras. The next day I found a pool of oil on my driveway which suggests they didn’t replace the seal for the drain plug, or didn’t torque it to 30 ft pounds. It makes me question whether they even changed the oil filter or if the oil is fully synthetic. My e-mai... read more

Trystan Rutley 

on Google

2 months ago

I understand that staff can get frustrated when things take longer than expected her name was (kerstin) but I felt the way I was treated was unnecessary. I showed a coupon, but it turned out to be for the wrong location. I apologized and took about 2–4 minutes to find the correct one, and the staff member seemed noticeably annoyed that she had to wait. At the end of the day, $10 is $10, and I was simply trying to use a valid coupon. I would have appreciated a little more patience and better customer service. 

Ben Priebe 

on Google

3 months ago

Quick, friendly and helpful. Pointed out an honest leaking issue that saved my transmission. 

GRANT MARTIN 

on Google

3 months ago

Always quick and polite. 

Rolly Ouellette 

on Google

4 months ago

They did not have air filter and cab filter for my pick up truck