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300 N Clippert St #1, Ste 1, Lansing, MI, 48912, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I went in to get some silver spoons appraised. The nice man who took care of me weighed them and said $39. I decided to think about it, then went back one week later. This time the owner waited on me. He weighed them and said $27! Interesting! So I said I d think about it and went to Liberty Coins, who gave me $38.50 for them. I was not happy that the owner tried to rip me off! But was glad I found this out before I took my whole set of silver there. I will take it to Liberty Coins instead where I already had the set apprais... read more
I've had many years of great customer service. However I went into the store yesterday and wasn't greeted with a smile, I had to ask and greeted with irritation, condensation and an uncomfortable feeling. The young woman that I spoke to kept referring to a part of my jewelry in technical terms that I did not understand. I asked her what it meant and she repeated what she said, but didn't explain it. So we went back and forth until finally I was going to walk away. THEN her attitude calmed down and she was able to help me. I ... read more
Great Experience – I had a few pieces of jewelry that had sat broken in my jewelry box for some time. A friend suggested I go to the Jewelry Doctor for an honest and fair quote to have them fixed. I was very pleased with the personal service I received and the cost was much lower than I had anticipated. I wish I had taken my jewelry in to be repaired sooner. Fast, friendly and fair! Next time I break something I will go to them right away knowing that I and my jewelry will be treated well. Thank you Jewelry Doctor!
Nicest folks in town – Like so many other people, I decided to sell some old gold jewelry. Everyone I talked to told me to go to Jewelry Doctor, saying how honest and knowledgeable they were (Not to mention, they pay the most). So I did... and I was happy. Good people. Go there:)
Greatest store ever – I have been going into the Jewelry Doctor for some time now, I am so pleased with everyone , They are helpful and kind and my Jewelry looks so beautiful when i pick it up.I will only take my jewelry there. Thank you everyone at the Jewelry Doctor.
Unpleasant experience – I have brought my jewelry here a couple times in the past, and up until today, I have always been satisfied with the results of the repairs. They really showed their true colors today, however. The manager told me to my face that she felt I am an unpleasant customer, and then proceeded to tell the other customers in the store that I am disagreeable and offensive. First of all, when your entire job is about customer service, this is a terrible way to gain trust and keep business. Second, who do they th... read more
DON'T TRUST ANYONE ELSE!!!!! – LOVE THESE PEOPLE, KNOWLEDGEABLE AND TRUST WORTHY!!!! FAST FRIENDLY SERVICE, WOULDN'T GO ANY WHERE ELSE!!!!!!*_*
Jewelry Doctor has a 4.6 star rating with 220 reviews.
Jewelry Doctor is closed now. It will open at 9:00 a.m.
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