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Jet Dock Drive-On Dry Docking Systems
- Construction
- Valley View, OH
About this business
Location details
9601 Corporate Cir, Valley View, OH, 44125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The dock they installed damaged brand new boat. They did not configure for my vessel. Twenty thousand dollars plus in damage. They want to put the claim in through my personal insurance . They are saying we drove onto the dock so it’s our fault. Yet their installers directed us to pull onto dock so they could calibrate . They take no responsibility or fault for anything. Read the reviews before you purchase anything !!! Obviously terrible customer service That was my first mistake. Byron is in the perfect job ( sales. Big BS... read more
Further edit: from the newest picture, you'll see someone thar sold one on FB marketplace. I knew the unit as it was unique and knew the seller installed it more recently. Figured he sold it for the same reasons.... I was right. AVOID JETDOCK AT ALL COSTS IF YOU DON'T WANT YOUR BOAT DAMAGED. Edit: pictures added to directly refute company response, you will see that they're rarely "in the area." Then, they give you no notice to launch a boat (per their directions, the JetDock was not to be used, the boat does not have bottom... read more
I own a jet ski rental business and have bought docks on six different occasions with a great experience every time.Renee always goes above and beyond to accommodate my order even if it a few small Part’s that I need or a large order. Dave and the warehouse crew always do a great job accommodating my pick up needs overall great experience across the board
Edit: pictures added to directly refute company response, you will see that they're rarely "in the area." Then, they give you no notice to launch a boat (per their directions, the JetDock was not to be used, the boat does not have bottom paint). "Late afternoon" is 12:30 apparently. On another occasion I guess they expected me to sit around for days waiting for their call giving me 30 minutes notice. Garbage company, and it looks like they basically infringed on other's intellectual property. I echo others, zero support afte... read more
The man in receiving was a true gentleman.
Frequently asked questions about Jet Dock Drive-On Dry Docking Systems
How is Jet Dock Drive-On Dry Docking Systems rated?
Jet Dock Drive-On Dry Docking Systems has a 3.4 star rating with 27 reviews.
When is Jet Dock Drive-On Dry Docking Systems open?
Jet Dock Drive-On Dry Docking Systems is closed now. It will open on Monday at 9:00 a.m.
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