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Jesse Britts Automotive

4.6

About this business

WE PROVIDE COMPLETE AUTOMOTIVE SERVICE TO INCLUDE EVERYTHING FROM OIL CHANGES TO COMPLETE ENGINE REPLACMENT 

Location details

828 N Valley Mills Dr, Waco, TX, 76710, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.61,286 reviews
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Nikki C.'s profile image
Nikki C. 
a year ago

The transmission on my truck stopped working on my way home from work yesterday. I managed to make it to Jesse Britts about 4:45pm and asked to have my truck repaired. I was told that they would not touch my truck because it had over 100,000 miles on it. My truck is a 2016 Chev Silverado. I guess they only want to work on transmissions that need repair at 20,000 miles. Poor customer service.  

Mindalyn P.'s profile image
Mindalyn P. 
2 years ago

Hello, I have wrote a negative review about Jesse Britt’s Automotive and the owner himself, Mr. Britt, has contacted me and he was appalled about how my situation was handled. After meeting with Mr. Britt, I can assure you that this man is a man of his word and puts his client above any dollar amount. Not only did he do everything in his power to fix the situation but took the time, in the middle of a storm, to look me in the eyes, shook my hand, and made it good. I believe I had made a mechanic for life. Mr. Britt, thank y... read more

Mindalyn P.'s profile image
Mindalyn P. 
2 years ago

Hello, I have wrote a negative review about Jesse Britt’s Automotive and the owner himself, Mr. Britt, has contacted me and he was appalled about how my situation was handled. After meeting with Mr. Britt, I can assure you that this man is a man of his word and puts his client above any dollar amount. Not only did he do everything in his power to fix the situation but took the time, in the middle of a storm, to look me in the eyes, shook my hand, and made it good. I believe I had made a mechanic for life. Mr. Britt, thank y... read more

Alethea T.'s profile image
Alethea T. 
2 years ago

Went to dealer's service dept and they suggested 4 repairs with a high price list. Took 2011 Tucson to Jesse Britt and they fixed the 1 thing that needed to be done from the list of 4 and the price was reasonable. Will come back for next needed repair or upkeep.  

Mindalyn P.'s profile image
Mindalyn P. 
2 years ago

I liked them at first they where nice and to the point but that changes if you start having a problem with them they avoid you like the plague. I took my car in several times. They where not sure what was wrong with it finally they decided it was the transmission. I did not have money to get a new car so I went a head and agreed to get it changed 1500.00 latter I picked it up it was doing the same thing it was doing before we changed the transmission. I called them they said bring it in. I took in back they did not find anyt... read more

J. F.'s profile image
9 years ago

I'm a repeat customer of Jesse Britt's automotive. Indicating the following of customers that they have, they are always busy, always courteous, and never fail to go above and beyond in taking care of my family's vehicles. It was a pleasure to introduce them to my teenage son. Knowing the pride that my son has in his new vehicle he wouldn't trust just anyone. I told him he can trust these people with his car. I was pleasantly surprised to learn last week but they also sell tires. I'm going back today to purchase t... read more

Debby E.'s profile image
9 years ago

timely,courteous,good price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 

Wilson N.'s profile image
Wilson N. 
9 years ago

Great place, good people, They always do good work. 

Chasity's profile image
Chasity 
9 years ago

Jesse Brits has amazing customer service, a friendly staff, and because they are not a quick shop; things get done right and to upmost quality!!! 

Frequently asked questions about Jesse Britts Automotive

How is Jesse Britts Automotive rated?

Jesse Britts Automotive has a 4.6 star rating with 1,286 reviews. 

When is Jesse Britts Automotive open?

Jesse Britts Automotive is open now. It will close at 6:00 p.m.  

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